Recent content by nitsujay

By now I really shouldn't be surprised how quickly things can change in a matter of weeks. Which reinforces another tip I saw from a (bad) review of another insurer: print/save all PDS at the time of policy purchase.

I can't find this in the PDS for Insure & Go; however I did see this in the Cover More PDF (where expenses needed to have been made in the prior 48h or after policy purchase). Are you sure about Insure & Go?

Query solved - credit was placed on account in December. Positive outcome but less than satisfactory process, far from the level of service normally expected from Amex.

Hi all, was just wondering, how long does it usually take for Amex to refund an annual fee? Card was cancelled October, and they said remaining balance of annual fee would be refunded. No response/refund for a few months - online chat at end of December, said they would follow up. To this day...

I just canceled a nab velocity rewards premium card. Dropping from 1.5 VFF points to 1 per $1 amex spend meant it no longer held a competitive advantage. And the cancellation letter stated: "Just to confirm. If you've closed a credit card account which earns rewards points, any rewards points...

Correct me if I'm wrong, after 1st July the Amex card will still earn 1 VFF/$1 for government/utility/telco spend? compared to the common 0.5/$1 with other providers? This, combined with the 7 insurances, may be this card's saving grace.

I'd be interested in hearing about what you find - I haven't seen any other non-Amex Visa/MC that offer the same points earn of 1 velocity point for $1 spend (for the High Flyer Visa, I think it's less for the Flyer Visa)

Yes I did - I also have an Amex Plat Edge. Signed up on the last day of the 120k offer. I feared I wouldn't get the bonus points but was reassured when I read further commentary here, and then the points came. Happy days.

I successfully upgraded from Flyer to High Flyer as I couldn't find any other non-Amex non-QFF points earning cards that could net 1pt/$1 (most were either 0.5 or ~0.66pt/$1). Funny thing is I had used the $129 voucher from the Flyer and when the HF came, Virgin Money couldn't issue another...

+1 for the effort. Don't forget that you can claim the BP offer 3 times per card :)

Raise a query and send a message via your Amex log-in. Customer service has been very attentive for previous queries of mine; I've also read other forums where there were mix-ups with restaurant/hotel points (different points-earn tiers) and Amex happily credited members with points owed. Worth...

Correct me if I'm wrong, I believe Amex no longer offer the Platinum Edge Card (as a free additional card).

Thanks for that handy piece of advice! Were you successful in upgrading? And I assume you did this online?

As a Flyer cardholder wishing to upgrade, is it possible to cancel, then re-apply for the High Flyer card in order to get this promotion? Or might I have to wait 12 months? Since the Flyer card earn rate was reduced to 0.6 points per $1, I'm keen to look elsewhere to get better value. Despite...

My experience with the local office (MEL) was very pleasant. The representative I spoke to was extremely helpful and was able to assist with redeeming miles for an upgrade to Royal Silk (business) class for myself and the fiance. Looking forward to our upcoming honeymoon!