Recent content by nanaof2

Qantas told me it is not their problem, deal with the credit card. Called QF Platinum who told me they have an arrangement with Mastercard to charge regardless where the office of the supplier is if it is an foreign business, but out of a once of goodwill they will reverse the charge. Which...

No, ANZ did not charge me any fees.

Not sure what FTF means but we paid airfares to Qatar on ANZ visa in AUD with no fees charged as well as 28 Degrees for various other purchases with no fees charged.

I have now contacted Qantas via messenger letting them know what is happening under their brand. Will advise if and when I get a reply.

I purchased a Norton product 29/6 and paid with this card.. The cost was in AUD, the charge was in AUD including GST. On 30/6 the card was charged 3%international transaction fee. After calling Norton, who confirmed the charge was in AUD, called Qantas Premier Platinum. I was informed that...

That is exactly what qantas told me when I called. They said in the unlikely event its not approved they will transfer us to another qf flight or refund the fares. Not very reasuring

Thank you, I think I will call, we are just booking SIN to SYD. It is an A380 at the moment and can see the seat for the LHR to SYD, not for SIN to SYD.

Been trying to book a flight for late April next year in J class one way. The flight is available to book but no seat map and this message shows up all the way. Concerned if I do book it then it could disappear sometime in the future. Anybody has any idea what this means? Thank you for your help...

UPDATE Received a 2am sms/email to advice that my application has been approved. :D Thank you all for your help, suggestions and encouragement to keep going. :idea: Not an experience I would like to repeat !! Just have to book that holiday now nana

I'll PM you later today with info on what I did next to get to a successful outcome. Indeed, but this appears to be a standard operating practice for Citibank. :mad: I'll PM you later today with info on what I did next to get to a successful outcome. :idea: I received your information...

thanks for you reply, I have already done all that without success so far

How do they stay in business???

Thank you, it just feels like we are not trusted. I only wanted 6k, but nothing has been good enough for the call centre employees:mad:

Looking forward to your info thanks

Thank you for your suggestions. I will follow up on the phone and considering emailing Citibank and Qantas.