Not quite the same story - but even worse panic! I used to fly to Frankfurt Airport each year, Business Class to Sydney. This time, I had a three hour wait at Changi Airport. My mistake was in not checking the airport clocks! I did not realise my watch had stopped! When I realised, I rushed...
I am committed to using my Amex Platinum Charge card, and I transfer the points to Singapore Airlines and never have a problem using them for flights when I want. Usually for Business Class, and was once upgraded to First for fewer points than Business. The operator in Singapore didn't...