And not helping matters with QF reward bookings on CI eticket and flight itinerary are one and the same but with AY They are separate emails and the etcikets are emailed separately for each pax. How can anyone know what paperwork is required Especially as the email for AY bookings is titled...
My recent booking experience was J SYD-LHR on China Airlines (Taiwan) booked 359 days out. Then plenty of FF seats to get from LHR to anywhere in Europe.Taxes $220 each. Hard to book as normal search on QF doesn’t allow 360 days out. Need to search about 350 out and then keep moving date boxes...
As at today Qantas web my bookings show no seat allocation for both upcoming flights with no option to select. Qantas app show seats allocated for both flights. I wonder which is correct.
Just checked and seats for 5 Mar flight for 2 of us have now disappeared with no choice except generic window/aisle. Return leg is still has seats allocated.
Called today to book classic J award KTT to KIX as Kittila KTT doesn’t get recognised in online booking. Got through within minutes (even though DSC had been announced). Booked with few issues and didn’t have to get booking fee waived as it wasn’t even mentioned as opposed to 2 weeks ago where I...
Bookings and original seat selection done on QF website. Seat allocation remains unavailable for one flight now but T-80 is Friday so I’ll see what happens.
Have four upcoming domestic J B738 flights. At time of booking selected row 2 (dropped to LTG), first two flights alone and following two with partner. At T-80 checked allocation and had none but 1F was available so took it. Checked further and seat allocation for all other flights gone. I was...
Just received refund for flight cancelled in October weeks ahead of the 10 week guidance. No prompting, just an email from QF saying it was processed and two days later in CC account.
I virtually always use check in staff so their numbers would be up and someone around when Irrops happen. Lounge staff I also use for upgrades which haven’t come through but are available at airport. Worst irrops was a huge bun fight in Brisbane because of fog and QLink staff handled on first...
Just rang to refund Int’l cancelled flight and was offered 10% bonus value plus double FF points and double SCs. Unfortunately cannot foresee opportunity to is even in the long expiry period.
Did you dummy book cash or points payment. If points show availability then ring QFF and they can upgrade you. If only paid seats are available then you have to wait until near departure date, usually about 24 hours before.
My experience (twice) has been ringing at 10 weeks +1 day for a booking direct with QF and they wil contact the refund dept and refund to credit card within 3days