Recent content by lopes2017

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    AMEX chat function

    Thanks must be a browser issue...didn't work in Chrome but worked fine in MS Edge.
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    AMEX chat function

    Normally there is a floating chat icon that displays on bottom right of the page...no longer displays for me. When trying to access chat through the 'Contact Us' link it keeps asking me to log on...even though I am already logged on. Its broken.
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    Virgin Australia enter Voluntary Administration - Impact on Amex cards?

    They mentioned they would use a prorata method of calculating the remaining annual fee left to credit/ contribute to the annual fee of the new product...less than ideal 1587637937 They did not offer the Explorer Card as an option
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    Virgin Australia enter Voluntary Administration - Impact on Amex cards?

    Looks like Amex is offering a transfer to (they see the following as a downgrade so no additional credit check required): Qantas Discovery Card Qantas Premium Card Essential Card Platinum Edge Card No transfer offered to the Qantas Ultimate Card - requires a new application ...at least this...
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    Mixed fare type Getaway and Elevate

    Thanks amateur mistake on my behalf, but a good lesson learnt....
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    Mixed fare type Getaway and Elevate

    I have a mixed fare type for a flight to Cairns in July. I suspect the flight may be cancelled by Virgin (if they are still around), but called Virgin to the understand cancellation terms as of present. They said it's outside of the COVID fare penalty waiver period, which I understood, but... I...
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    Virgin Australia launches 'coronavirus status extension' plan

    As with others, I received my extension email today stating I have been extended but my review date is 9 August 2020...same as current. I was expecting this to be pushed out 12 months to 9 August 2021.
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    DEFT still charging 1.5% - is that still allowed?

    Much cheaper than DEFT charges. I will check but assume 0.8% charge applies to Amex as well.
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    DEFT still charging 1.5% - is that still allowed?

    Easy Bill Pay looks interesting. Does anyone know when making credit card payment to EBP whether these are charged as a credit card purchase vs cash withdrawal? Are there any charges for EBP?
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    Double Flybuys status credits in December

    Im also still waiting
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    Reduced AMEX earn rates from April 2019

    So, fairly aligned to the Platinum Edge (post devaluation in April)...with the exception of extra points earn at DJs...and perhaps lower annual fee of $99 (unless DJ Platinum is selected, which earns extra at DJs and has higher annual fee $295?) Noting that the Platinum Edge also provides $200...
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    Reduced AMEX earn rates from April 2019

    That's what I was told the same. Not being a DJs Amex holder I can understand they may maintain the same earn rates but not sure how they can have different redemption rates rates across different products unless DJs has different MR program that can convert directly to Velocity for example....
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    Reduced AMEX earn rates from April 2019

    According to Amex this morning in relation to halving of redemption rates for points transferred from DJs Amex to Velocity (from April). The response was: "If you are transferring your points from Platinum Edge to Velocity then there is an impact. If you are transferring your points from DJ to...
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    Double Flybuys status credits in December

    Same, no double SC yet...
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    Reduced AMEX earn rates from April 2019

    Might be a lie but as stated on Citi website Earn Points faster with a Linked Diners Club Card.† Simply request a Linked Diners Club Card when you apply and spend on it within 90 days of approval to earn an extra 10,000 bonus Points.^ You will also enjoy: An uncapped earn rate of 2 Points per...
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