Recent content by lewyVA

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    Virgin Platinum Welcome Pack

    I attained WP 8 Dec 22 and am yet to receive anything- but have just shot a note to the platinum email channel so will see what happens.
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    Card Promotions ANZ Rewards Platinum $95pa fee w/ 75k Velocity pts + $50 back + $95 VA credit + 30 SCs - via PointHacks

    I actually spoke too soon, got the message 10 minutes after posting! Really good redemption process in the end!
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    Card Promotions ANZ Rewards Platinum $95pa fee w/ 75k Velocity pts + $50 back + $95 VA credit + 30 SCs - via PointHacks

    Gee that was quick! I will be interested to see how they roll it out to those eligible- I hit the min spend in early October/turned on auto redeem etc. and haven't received anything yet.
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    Disappearing Status Credits.... (Family Pooling)

    Update: Spoke to a Velocity agent and without much leading of the witness she was able to quickly identify that as a result of the account change + the VA system maintenance the SC had gone back to my wife's account.... she is going to escalate to get them back for me! How strange, but good I...
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    Disappearing Status Credits.... (Family Pooling)

    I've been watching my SC fairly closely as I've planned to hit Platinum in December with a carefully timed status run. I was caught in the Medibank hack and had a new number established- with a requirement to re-set up family pooling and other partner connections etc. I'm yet to do this because...
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    Card Promotions ANZ Rewards Platinum $95pa fee w/ 75k Velocity pts + $50 back + $95 VA credit + 30 SCs - via PointHacks

    Will be interesting to see how long it takes to come through- I was banking on the bonus SC prior to end of December, I'm about 30 days post hitting the spend and no news yet!
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    Medibank Breach - Compromised Velocity Accounts Locked

    What he said! (+ SC at the time of my application) :)
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    Medibank Breach - Compromised Velocity Accounts Locked

    I just got an email from Velocity- it's related to the Medibank hack. I had given Medibank my data inc. Velocity number for a sign up bonus. Interesting that Velocity have told me and not Medibank- their communication is quite detailed and considered. My account is currently locked and I will be...
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    How do I claim travel delay expenses?

    Has anybody got a data point on how long they are taking to process claims at the moment? I submitted one 2x weeks ago after being left to fend for myself in Canberra during school hols. Received the generic acknowledgement, but no action as yet.
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    Melbourne Virgin Lounge using old "The Club" Space - Overcrowded!

    (First world problem) but the Melbourne lounge situation is starting to get a bit silly. Friday morning at 9am, waited 15mins for a coffee which was still appreciated....BUT the lounge was clearly full with a line up to come in which appeared to cause the 10am SYD service getting called to board...
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    Qantas to fast track airline loyalty program status

    Hi All, About to enter my match period (pretty happy on the border news). Is it possible to change the FF Number associated with a booking online anymore- I've got a Qatar code in there and need to change to QF! Or do I need to call?
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    VA status extensions

    Is the general consensus that we need to call and have this manually added to our accounts? Or do we feel it may happen automatically? My review date is May 2021 and am in a similar position to others.
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    Next double SC period?

    I just got an email with 'an offer just for you'- encouragement to double dip with my point earning credit card at the velocity store....... 30 mins later I got a 'platinum is within your reach' email......taunting me! I need a DSC to get there on my planned travel!
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    Discounted Fares- Feb 29 2020

    If like me and you have become accustomed to tuning out VA marketing emails, you may not have seen that VA has fares on sale for up to 50% off on February 29 next year. There are some good deals available, ie. SYD-MEL $74 at the moment, doesn't get much cheaper than that! Note that you need to...
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    Changing a VA economy reward seat via business

    Hi All, I've got an economy reward seat booked next week mid afternoon but due to changing circumstances have to travel in the morning instead, naturally at late notice there are no economy reward seats available in the morning but plenty of Biz. Normally when changing an economy seat on VA...
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