Recent content by kctt

Thank you for your advice. It's an early morning flight at 7am so i would be hanging around lounges and sleeping near departure gate. Transit visa can be applied online. I think I will apply transit visa around 15 days before transit date.

Does anyone have experience with transit in India? I have an overnight transit 14 hours at Delhi airport. Do I need transit visa? Thank you in advance

Same thing happened to me 10 days ago. Accepted change but no new ticket email. CMT shows old ticket number and new flight time (20 minutes change) Previously similar flight time change with Finnair triggered new ticket email and new ticket number

You will receive email notification from Qantas and what you need to do if there is flight change to your booking. From my limited experience of one cancelled flight and one flight time change (that causes the next flight not possible), I had to call Qantas to request new flights added in...

6th call to Philippines: 30 minutes in queue, 1.5 hours on call. Agent wasted 1 hour time checking fare rule, checking cancellation fee. I explained about cancelled flight. I only need to change because of the cancelled flight. Eventually she also cannot find availability. She can find QF41...

Previous change was magically ticketed overnight 5th call for flight change to fix cancelled flight: agent in Philippines could not find availability of new flights when I can see in multi city search and normal booking search. 30 minutes in queue and 1 hour on call for him to check and see no...

Today's call to Philippines: agent tried hard, worked with support team but they still could not get booking ticketed. She said booking change is less than 24 hours so would need to wait 24-48 hours for ticket team to process. It looks like she does not have a way to escalate to ticket team...

Thanks. I will wait for booking to be ticketed then. I was thinking it would save time to make all changes then go to ticket. It seems like a waste of effort even for Qantas to issue ticket/reprice/refund to be changed again.

Second call to Philippines: agent was able to remove a segment of 2 flights with Finnair. However for Sydney-Tokyo-Osaka flight with JAL she said it's married segment so cannot cancel Tokyo-Osaka segment. Sydney-Tokyo was available originally but i booked Sydney-Tokyo-Osaka so i could continue...

Another useless call to Fiji today. I asked agent to make change to booking. Clearly explained route is cancelled so there won't be any availability for replaced flight. She said let she check and put me on hold. She got back that Support team told her I should wait 2-3 weeks later where there...

I have been searching using multi city tool today with no problem. I did not go all the way to booking confirmation page though.

Thank you. I was afraid call centre operator can mistakenly cancel the main leg which would be a disaster because there is no replaceable flight. I will call and give a try.

Does anyone have experience with cancel a leg in a flight with transit? For example, Sydney-Tokyo-Osaka. Can I cancel Tokyo-Osaka leg and keep Sydney-Tokyo only?

I just called Qantas and had an unhelpful operator in Fiji call centre. She said for cancelled flight, she can only look at availability with same carrier and same class. There is obvious no availability because Finnair cancelled a whole route. She asked if I want to check availability in next...

You are very lucky to have business reward seats available on exact same date that you need and it's only 2 months away. It looks like Qantas call centres have been improved