Recent content by kaz

I agree with being able to swap out family members aged over 18 According to VFF family pooling T&C 14.7 Once a Contributing Account has nominated a new Beneficiary Account, there are no restrictions on the number of times that Contributing Account may be added to, or removed from the...

Hi I've had my family pooling to me (husband and son) and the pooling to my account is changed depending on who is flying at the time. My daughter decided to pool to me for her upcoming trip and when she logged into her VFF account to set up pooling to my account, when she reached the step...

Hi Looking at booking on Virgin for SYD to Port Vila which transits via Brisbane. Trying to work out the Status Credits I would earn on a Discount Economy / Gateway fare. I would be booking under 1 ticket and not 2 seperate PNR's I've found the table on the Velocity website which shows S/C earn...

thanks so much for the upload. Any idea what the maroon square at Row 41 implies ?

Hoping for some advice. Booked on SQ232 SYD to SIN on 5 /2/18 and when I go to choose my seat within 'Manage booking' with Singapore Airlines it shows a seating plan which is different from the seat map websites I've looked at EG Seatguru & ExpertFlyer. I'm interested in Row 41 which shows...

Thanks all for the info. I spoke to VA today and was advised to submit my claim via their complaints department (as per hivetyrants post & experience above) and upload a scanned copy of my receipts. Not holding out much hope now that I've read the replies above.

Any info from others that have made a claim in the past would be appreciated :)

Hi Recently flew on VA Syd to Hervey Bay, however my bag ended up in Perth and did not arrive until 24 hours later as it had to be re-routed back to Sydney then flown up the next day on the 1 flight from Syd. I was told at the VA counter in Hervey Bay that I could make a claim for the items I...

Re: VA 777 business seat upgrade delayed - just realised. Need advise on seating pl The curtains are the reason why he didn't want Row 5.

Re: VA 777 business seat upgrade delayed - just realised. Need advise on seating pl Thanks Serfty I changed my allocated seats in row 3 to 1 HK around noon today. Although I was really keen on row 5 my +1 was not keen on that row at all. Thanks to all for the input, greatly appreciated

Re: VA 777 business seat upgrade delayed - just realised. Need advise on seating pl Thanks Serfty So what looks like a bar behind row 5 is for PE pax ? Also, is there any noise from that bar directly behind ?

Re: VA 777 business seat upgrade delayed - just realised. Need advise on seating pl Thanks MH_fam Is there an odour from the toilets if I chose Row 1 HK ? If we chose Row 5 D/F, is there a possibility that somebody would take the other seat in that row, knowing that they would be curtained...

Myself + 1 are booked SYD - LAX business class seats departing 25 May VA1 When I originally booked the day the award seats were released I snared seats 1 A & C and was very happy with myself.!! Then when I read a few months back that the upgraded seats were commencing early May I changed...

Friend used Bestjet and the price he was charged to his credit card was a lot more than quoted and when he rang them and spoke to a very rude Manager about the overcharging he was advised that the price quoted was not 'live' and by the time Bestjet made the booking in his name the price had...

Thanks all, good to know.