Recent content by justinbrett

As much as I hate the call centre wait times and inept web chat agents, that is not a factor for me when I select an airline. 95% of the time I don’t need to use these services. It hasn’t always been this way.

You can book with any travel agent. As long as a PNR is generated with a QF (081) eticket.

I’ve waited much longer than 2 minutes as WP

You can’t select for domestic, international is only within 7 days for select services

I would like a more reliable webchat staffed by competent agents (it's hit and miss at the moment) - with SG/WP getting looked after by dedicated people - and run the service 24/7. The "wait until something pop up unless it doesn't pop up and then we can't help you" is such a terrible system...

Terrible time for VA to launch a new route

You might want to re-read my post and then google what avionics means. 1582612815 And the CEO of IAG (BA etc) bought how many aircraft? While they were grounded?

And if this forum existed 30 years ago I’m sure people would have been saying the same about the A320. There is no fundamental aerodynamic or structural problem with the aircraft - it’s software / avionics which will be fixed. 737 Max will be the safest aircraft in the sky when it’s cleared to...

Why wouldn't he consider them? Qantas's domestic fleet is heavily invested in Boeing 737, it's the logical option. Like BA did, now is the time to secure them at a great price. The A320 itself had 4 fatal accidents within its first 6 years of operation - a big factor being pilots being...

I had a friend (not the brightest guy TBH), check in a bag without a Q-tag (I was guesting him into the BNE J lounge and we were using the premium check in area). He didn't print a barcode and checked his bag in at the kiosk, and it took his bag away. When I questioned him on it (knowing he...

Did a sale end between the weekend and now? I just requoted the trip I booked on the weekend, the price has gone up by $1000 yet according to EF the exact same fare classes as I got are all still available for each leg. I wonder if QF forgot to jack the prices up before launching DSC? I...

If Qantas are to blame for this incident, it's for publishing 45 minutes as the recommended arrival time. I think that's too short - if 30 minutes is the drop dead bag closure time, 15 minutes is not enough time for everybody to be arriving in the terminal and checking their bags. They really...

Careful, if you don't get a new PNR you won't get the DSC. I'd try doing this over the phone.

I had this issue on a multi city flight. For some reason HNL-SYD was showing D/I availability, the connecting SYD-BNE was showing D/I availability but HNL-SYD-BNE showed D0 I0 (confirmed on expert flyer). So the Qantas website was showing the trip as available but would crash out at the...

If you're standing in a queue within T-30 you really need to make a fuss. I always have trouble with the bag drop machines so I just go straight to the normal check in line. They at least (usually) call forward pax as flights are closing. This seems like an isolated incident and nothing...