Recent content by janelarm

  1. J

    Qantas Call Centre Long Wait Times

    I was given 1300 134 502 at Tullamarine 4 May and it went to Hobart. Hope it helps.
  2. J

    Article: No Compensation for Qantas Catering Failures

    Understand a morning flight to LAX departed without any hot food today.
  3. J

    Qantas Dumps Economy Luggage in Darwin for London Flights

    Tweet today indicates you'd need more than an overnight bag. "@qantas Day 4 of our trip to the UK and still no luggage. Over 6hrs on hold to 4 different qantas numbers and every time told they can’t help. Redirected also from baggage number to reservations and told to call back on the baggage...
  4. J

    Cancelling a Hotel paid for with a Points Club Voucher?

    Thought I'd lost my voucher after having to cancel my booking, months later I completed a Points Club survey and noted I didn't think it was fair to lose the $50 if you had to cancel. A few weeks later received a new voucher with the following: You previously cancelled a booking made using your...
  5. J

    Memorable experiences going through airport security?

    This is a very interesting thread. I can't even remember why I needed an exercise stress test the day before I flew to LAX. Arrived at Immigration counter which triggered an alarm and flashing lights. The officer told me it was sensitive to nuclear material, and then I realised the dye from the...
  6. J

    No e-ticket emails on changed flights?

    I had a flight change for late August and received the e-ticket 8 days later.
  7. J

    Qantas Call Centre Long Wait Times

    Called 1300659116 11.30pm last night. Call answered in 5 mins. Spoke to Lunga (SA) who was excellent. Q had changed Melb - Lax to Mel - Syd -Lax with 1 hr transit time. He understood exactly what I wanted, placed on hold and he touched base after 8 mins. All completed in 25 mins and all details...
  8. J

    QF18 LAX to SYD

    QF93 Mel - LAX 25 August looks like it's gone as well. Never going to get 2 business points seats again!
  9. J

    Using multiple credit vouchers for one flight plus cash.

    I had the same issue and contacted Q via Twitter. Advised can use a Max of 4 vouchers. Took a week for booking to be made but still not finalised and waiting for the balance owing on 1 of the vouchers after another 10 days. Good luck
  10. J

    Reconsider non-essential overseas travel - waiver of QF change fees?

    I cancelled my DFW flight last week. It left Sydney today and it's the best decision I ever made, especially after seeing the chaos at DFW today. I have insurance for the virus but since I will receive refunds from all my US bookings I will wear the cancel fees and be happy to get the balance...
  11. J

    Unable to change seat in Qantas website and app?

    I booked a MEL - SYD business class on QF1340 which is an unusual flight number. Get the error: Individual seat selection isn't available for this flight. Select a seat preference aisle or window so may be a system issue???
  12. J

    30% off Classic flight reward in Economy (QF, EK, Jetstar)

    Found I'd somehow managed to book a Classic Reward using Points and Pay (not sure how) so not eligible for the discount though only paid the standard 45000 pts on one way leg US to Oz.
  13. J

    Luxury Escapes - What a Marvellous Company.

    Just returned from 4 nights LE at the Cordis Club room and can't speak highly enough. Hotel isn't close to the harbour but does have a free shuttle.
  14. J

    Are free upgrades a thing of the past?

    Booked a BA premium economy LHR to LAX with QF points and surprised that both of us were upgraded to Business and that was June this year.
  15. J

    New York to Melbourne - one way

    Try an internal flight to Honolulu then home on Jetstar or Hawaiian.
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