Recent content by jamesD

I haven't received my Points Club (a renewal) 4 weeks after the date they should have been there (i.e. anniversary date of joining). A pain that they need to be chased up. A few years ago a similar thing happened with WBC card invites & I had to chase up WBC. Once done they were there in a few...

Do these prepaid cards work with ATO?

I had the error, support fixed it, had it again, they fixed it again. Currently I don't have a problem but I expect it will happen again at some stage.

Today I had a card start working which had never worked before, always had the Internal Server Error ever since I added it. Truly a Christmas miracle!

There is an update on Beem tonight so might work tomorrow.

No. ANZ, which was the last known card to work now doesn’t work. A bad review is the only thing they will take notice of. Support queries go in one ear and out the other. I just had a lower amount go through as well. I have 3 different cards on Beem and only 1 currently works.

Support tickets don’t seem to have much affect so I upped the ante. A little harsh maybe but I gave Beem a 1 star review on the App Store saying “the app doesn’t work and support don’t know when it will be fixed”.

Thanks. Yes, they did mention some cards do work.

I did a support ticket on this yesterday & below is the response. If enough support tickets are lodged, hopefully they will pull finger a little faster... "Hi there, Thank you for your patience while we look into this. It appears some bank cards are experiencing issues when making payments...

Yes, I had this today. Have sent them a query on it.

I still don't know why the ATO charges 0.77% for domestic ccards when Qld State Govt only charge 0.51%.

Wow, Back to the Future... it's 2010 again. Hard to believe.

I thought so too. This morning I tried doing a cancellation again and it came up as the standard points cancellation (waiving the usual 6k points cancel fee) so I just cancelled - must have been a glitch in the system.

Hi, I have to cancel 2 business classic reward seats. When I go to cancel a note comes up saying I’ll receive a $784 credit voucher - rather than the 82,000 points I originally paid with. Is this a glitch? If I proceed will I get the voucher (which I don’t want) or will the points actually be...

That is true but it’s how things change.