Recent content by hmmm

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    SkyTeam and Delta/Virgin Atlantic DISASTER!!!!

    OneWorld elites get a guaranteed set of benefits Iike extra luggage, priority luggage, lounge access, seat selection or preferred seat selection etc. Skyteam airlines seem to treat hight tier members of their own FF programs preferentially to those from other airlines. I had Skypriority listed...
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    SkyTeam and Delta/Virgin Atlantic DISASTER!!!!

    SkyTeam really is a questionable alliance in that it doesn’t have any sort of guaranteed alliance wide benefits. It all seems like it’s all down to agreements between specific airlines. I was excited to try Delta but I’m perfectly ok with not. If it was this bad before travel, I can’t imagine...
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    SkyTeam and Delta/Virgin Atlantic DISASTER!!!!

    I understand that when there is an airline initiated schedule change, fare rules are effectively invalid for the affected sectors. I know they don’t have to rebook you in the same fare class, etc, I also suspect it might very well have been a vs/dl only ticket, but dl codeshare on the flight...
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    SkyTeam and Delta/Virgin Atlantic DISASTER!!!!

    The other options are rebooking on any other airline in the same cabin on the same route. What makes this situation particularly galling for me is that the only other airline offering non stop service between LAX and CDG is both Delta and Virgin Atlantics SkyTeam partner, Air France, with 3...
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    SkyTeam and Delta/Virgin Atlantic DISASTER!!!!

    I’m as confused as the next guy. I tend to agree that it is Expedias mess and whilst they ‘control’ the ticket and need to handle any changes, I also tend to think the ticket ‘belongs’ to Virgin Atlantic and it’s their fare rules that Expedia need to apply. Virgin is blaming Delta saying...
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    SkyTeam and Delta/Virgin Atlantic DISASTER!!!!

    This is the thing, they cant quote the fare rules other than ‘virgin Atlantic says no’. When I contact virgin directly, this is their written response: “Thank you for your further email. I trust you are keeping well. I’m truly sorry for the schedule change that has taken place with your...
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    SkyTeam and Delta/Virgin Atlantic DISASTER!!!!

    Because it’s not what I wanted or booked and there were non stop options available on partner airline AIir France that they refused to put me on. Also, I’m flying into LAX the day before from Madrid via Frankfurt on the 747-8 on Lufthansa and didnt fancy having 16 hours in LA before turning...
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    SkyTeam and Delta/Virgin Atlantic DISASTER!!!!

    Hey there, After freeing myself from the golden handcuffs, I have been exploring many new airlines and alliances. some good, some not so good. SkyTeam has been a particular sore point, from late departing Korean Air flights causing missed connections and a distinct lack of any rebooking...
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    Yet another Qantas DISASTER!!

    Thank you for your impartial, well reasoned, logical and relevant response. Its a refreshing change from the ill informed drivel that some people have excreted. My gripe with Qantas is basically EXACTLY as you have stated. They advertise and promote a product and service that induces you to...
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    Yet another Qantas DISASTER!!

    Well I am Shocked and appalled that someone had the temerity to ‘not act normal’ for having the gall to ask when their flight might be departing. Thick m surprised the gate agent didn’t call in the army to deal with such an imposing terrorist threat
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    Yet another Qantas DISASTER!!

    The thing is, im quite happy for anything I've written to be "used against me". I've explained exactly what happened and how it happened. I have clearly identified when I have made an assumption and I haven't stating anything as fact, when im not certain it is fact. The facts are however...
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    Yet another Qantas DISASTER!!

    According your logic, I guess Dr Dao who was violently dragged off a United flight was also engaging in "not normal behaviour". I guess the rumoured $140 million settlement he received was because again... he engaged in not normal behaviour. FYI, police get called for LOTS of reasons and not...
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    Yet another Qantas DISASTER!!

    SEVERAL police attended, because the airline fabricated the severity of the issue to them. They were called, not because staff needed protection, but because I refused to leave the lounge until they honoured their obligations of providing me onward travel and/or accomodation due to their...
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    Yet another Qantas DISASTER!!

    Knowingly defy a ban? That I didn’t know about until 1 day before an international trip that was booked 5 months prior? As for the clean hands test, the only thing I did ‘wrong’ was fly on a codeshare flight operated by another airline. What harm is there to them? What loss did they suffer...
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    Yet another Qantas DISASTER!!

    So I have some updates…… 2 weeks after successfully returning to Australia, on EK operated, QF codeshares, I see a single ‘transaction’ in my activity statement cancelling 11,000 odd points for one of the 3 codeshare flights on this itinerary. However, I know from the points balance, that more...
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