Recent content by graxx

QF Lifetime Gold status didn't get me a requested upgrade on either of my flights to Perth last week. I made the mistake of paying a full economy of $1800 assuming it would help. Maybe Qantas needs a few more flights, as both of mine were packed.

w what other number? using the ff one.

LA, when I have been booked to SF for over a month. I presume QF have decided they don't want to resume flights to SF, but why take my money in the first place? They didn't have the good manners to give me a connecting flight. However I can get other airlines, direct to SF, for half the price...

Ok- held on for 52 minutes before they cut me off this time!!!

Yep, you were lucky. I just held on for 15 minutes only for them to just cut me off. That's one way of reducing wait-time! Just ringing them to see why they changed my flight booking to another city in the USA that I don't want to go to! Guess I'll find out eventually.

What? I have been holding right now for 2 hours!! I have just been redirected again, told to 'hold for a second' 10 minutes ago. (That was after finally getting through this morning after an hour and a half, being told everything was OK and they would direct me to reservations- got through and...

Qantas have been extremely difficult and uncooperative after they cancelled our flight, but at least we have vouchers for future travel. Hawaiian, however, were a dream. They contacted us to advise us of the cancellation and just refunded the tickets. Will certainly prefer them next time.

This has been a constant irritation to me for years. for some reason the UK Government are repeatedly changing their banknotes. Frequent travelers to the UK lose every time they visit. I always have left-over pounds which I take back next time I visit and find some of the notes are unusable...

Los Angeles? Horrible to transfer. San Francisco? Smaller and easier.

No, you are right, but it is SO big, that it is really awful to use- particularly if you are connecting- which is what it is all about! The size is it's biggest problem. I have had to cart luggage from one end to the other - a couple of years ago we got offloaded to a bus and dropped at the end...

Some airports are a joy to use. Others are sheer hell, despite the glossy bells and whistles of tax 'free' shopping and acres of marble. This came to mind last week when we arrived at Dubai Airport at 4 in the morning, to get a connecting flight. Now, Dubai is big. Huge. And is in fact three...

Hi Nat. So glad to hear someone so enthusiastic about airport lounges, without the jaded expectation we mostly have now- complaining mostly about some shortcoming in a lounge! I am a designer and created the first Ansett Golden Wing (and most of them until the Great Ansett Disaster), as well...

Could have been Mbeki. Don't suppose it matters much, but it was an amusing experience.

I was on a flight London to HK in First Class a few years ago (when you could still talk to other 1st Cl passengers in the aisle) and I spent some time talking to the guy behind. He was African, not so young but had a young, bejewelled glamorous wife (?) with him. He was very friendly and...

Why would they bother to open a new route that is going to lose money hand over fist? Qantas is a business and if they make a business decision to open a new route and can't run the route profitably, then something is wrong with their decision making, surely. Opening up a new enterprise with a...