Recent content by georgieNZ

Thank you - enormously appreciated. It's great to see this cleared up and looking forward to the wording on the site changing - really appreciate the flexibility in response.

Hi VA team. Two submissions to the general enquiries team over the past 5 days. No response yet to my email address. Could you follow up please.

Thanks for the reply I wonder if you could give me an email address I could write to please, as I found the discussion on the phone got me an answer that did not make sense. Thank you

Hi VA people (or anyone with experience) Could you comment on this question please :) Thanks!

The max limits on the oversized and fragile page Oversized and fragile items | Virgin Australia -ie the same page that details rules on bikes, are below, and my bike does not exceed these. Maximum LimitsOversized baggage can be checked in, provided each piece does not exceed 32kg in weight...

Hi VA team I phoned your call centre earlier on around taking a bike onto VA on a saver fare Short Haul international economy. I was dealt with by a very nice lady but the answer I got was not what I was hoping or expected. There seems to be an ambiguously rule on Virgin Australia which means...