In answer to questions,
no query re age, however when I booked made it clear to booking agent that it was toddler. Also as was international flight had to put in passport details.
it is stated you need to bring car seat or an approved harness, we have an approved harness.
Thanks for support.. Update got a phone call on Friday afternoon (Anzac Day) from the company's overseas call center, first before wanting to talk to me they wanted to verify who I was and started to ask personal questions, quickly told them since they had called me I had no interest in...
Thank you, I hope that my post was unemotional and displayed the facts, am interested what anyone knows of usual compensation by Jetstar in these situations.
We were told by one passenger they were offered $500 voucher and free ticket and travel to destination on following day.
Thank you to all, we brought an approved harness for the seat so that was never going to be an issue, in fact the never asked if we had a proper restraint.
Cuddling with your kids is great but travelling with them sitting on your lap is not always the most comfortable. It’s worth...
Just completed a family holiday to Hawaii flew Jetstar, purchased 6 tickets which included one for a 19 month old toddler. This is recommended on Jetstar home page that if traveling overseas it is recommended you purchase a seat for them and not hold them in your lap.
Unfortunately Jetstar had...
Is it me or am I missing something and being to sensitive, as a 18 year veteran of the club , I am a vegetarian but over the last 12 to 18 months I feel that I am treated as a second class citizen on flights. I am wondering if others have the same experience.
Once if you had a special meal it...
I disagree , if Q take 190k points for the booking which is predominately a y booking then I would call that fraudulent, whilst I hear what you say about reading fine print , my expectations are if someone charges you for what you expect J should cost then you would expect to get that.
Tried to book only Syd-LAX thought at least that would show no flights, wrong, they gave a business class availability via Melbourne or Brisbane.
Same issue as Melb
screen shot sows 192,000 points to be charged
Just tried to book 2x business class tickets to LA on Q web site, engine showed no direct flight but could go via sydney from melb, and same return.
clicked on book, did all needed and was charged 384000 points and 700$+ for taxes.
I therefore assumed I had a valid ticket.
I followed up to...
maybe no seniors on Qantas board or seniors working for qantas they are all retired and forgotten. They probably believe us seniors are cashed up and do not need to get a subsidy, one day they may find the "nomads" and "skiers" have gone to other companies.
IF NM is right then is it only PJs that is different in J class service between 3 class and 2 class . Maybe interesting to see if our frequent fliers can spot other discrepancies. I did think the food service /selection also appeared better on the LHR-Mel flight but maybe it was a perception...