Recent content by freaky

I doubt it as well. It makes sense. You know QF are going to struggle with that! :D

This will take a bit of digesting for some. Qantas have stopped the request service for premium passengers for all frequent flyer economy class seats. They will still look at requesting business, but yep, economy requests no more. I was told late last night doing an around world ff. It...

Guil, ring the FF service centre during office hours (M-F 7am-7pm AEST) and speak to a consultant. They will assess your personal situation and come back to you with a response probably within 24-48 hours. I have seen where situations like yours were honored. Good Luck! Jakeseven7, I don't...

Hard to say if it's the normal screw around or just a special screw around in your case. Points flights are tough. I helped a friend with 2 U class oneworld bookings to LON and DUB in December. Tough going and took 45 minutes with QF on the phone, but got it done (via NRT on the way there...

As JohnK has stated, QF are keeping the options open for travellers by adding a new service to LHR via HKG. The times on that combination would actually suit me more (2359 departure, 1320 arrive LHR) than the via SIN option. The only drawback would be options into SIN are limited to 1 direct...

I'm saddened by your story, but really don't think you have much to come back at Qantas with. If she was on an upgrade and J was oversold, well sorry, but that's bad luck. If business class is that important to you and necessary for you to travel, then dig deep and pay for it. Do not rely on the...

I hated doing manual tax calculations. It used to chew up at least an hour in an average day doing various round world itins.

Should be simple enough. Everytime you make a booking on points for someone other than yourself, you get asked for the relationship. Mum, Brother, Daughter-in-Law, Defacto etc. Simple database to keep track of those relationships. But knowing Amadeus a little, it will probably take them 2 years...

QF won't respond to this until it does damage. I don't think there is a proactive bone in their body. I think the shift will be from the lower tiers of the FF program. Bronze members etc. who believe they are not getting value from the QF program with their credit card purchases. Very few top...

I'm in agreeance with Dave and NM. Travel insurance all the way. Especially so on frequent flyer tickets. On one point you mentioned there about the consultant being in a position to help... I actually doubt it. Were they in a position to care and be sympathetic? Sure. But don't expect...

That's happened to me a few times as well. The system that performs the time changes is automated and does not factor in any other flights on the itinerary. Any problems have to be picked up by the consultant and hopefully you'll still get a half decent connection. I had an itin DOM to DOM...

I heard these stories when I worked in travel a year ago, can't validate the authenticity of the first one (you know what rumours are like), but the second one I got really good mail on. Short answer: Yes. The person was involved in an Australian soccer club (not the new A-League, long...

Re: Chairmans lounge members- automatic upgrade?? True or fa If the flight is oversold in economy, you're right, the policy is to look for higher status people and bump up where needed... if the flight is wide open, 9 times out of 10 CL member will be sitting in economy unless they register...

Domestically, there have been a few times already when taxes and charges have outweighed the cost of the fare. I flew on a cheap ticket from Melbourne to Sydney on QF during a sale. The ticket was a bit over $50 one way, taxes and charges were $29 of that $50. The fuel surcharge is done as a...

It won't happen. I used to be plat (now gold) and premium desk aren't allowed to deal with anything other than platinum requests and bookings. I had a couple of favourite consultants there, but now have to deal with the general lot.