Recent content by Frankiesdad

6:30pm MEL - SYD on the Airbus. Rare beef soba noodle salad. In a word, it was unseasoned. Other option was the Kung Pao Chicken making the rounds lately… Nothing new to see here.

Sorry to hear about your experience! Drinks and top ups in J were free flowing when I flew last week same route on the 737. Anecdotally, I have found Perth based crew more positive and engaged, especially on the westbound sectors… could be the “go home leg” effect. In my experience they are...

I did SYD - PER last week and while I did not personally partake in the slop that was served up, I heard someone further back decline the meal and the crew saying “no worries let me know if you get hungry later”. About an hour before landing they were served one of the hot options. Great crew...

“Individual seat selection isn’t available for this flight”

On QF784 (2350 hrs PER - MEL) in J this week on an A332, I was quite surprised when I asked to be told: “pillows and blankets are not available due to COVID.” I saw the crew offer to help multiple customers get their bags from the overhead lockers to use as a pillow. This was especially...

Flew SYD-MEL this morning in J, and stopped into the lounge on arrival no issues. Used the self service machine, lowly VA Red status.

I completely respect your opinion, though I’m keen to clarify my point of view on these issues. I don’t feel as though I scammed the system because I simply exercised my ability to access a service that was made available to me by Qantas. Similarly, I don’t feel that Qantas wronged me by...

Date: 25 March 2021 Flight: QF490 MEL 1930 - SYD 2050 hrs Choices: Chicken thigh with creamy sauce and vegetables or Healthy Vegetarian Bowl. Had the former, chicken was tender and tasty, vegetables were overcooked and mushy. No welcome drinks despite a 20 minute delay at the gate after boarding.

I’d say about 60-70 pax in total. The flight attendant confirmed that, while we spoke to the ground staff, she scanned two people for boarding who had been assigned our previous seats. Maybe she felt a bit sorry for us - she gave us many snacks during the flight...

I agree this is the most feasible scenario. It leads to operationally and logistically acceptable outcomes. Consequently, however, rather poor customer outcomes are observed by a couple of unlucky individuals. Maybe for a less customer focused business it would fine, even optimal. But I feel...

Our seats were occupied in the system. As in, the passengers occupying our seats were allocated those seats, they did not move after boarding. The flight attendant gave us this information during the flight. I didn’t really take notice of the loading in rows 5-8, though the seat map showed...

They are classic reward seats, we’ll see how we go...

Thanks everyone, insightful as always. Seems like it’s common place rather than a one off. For what it’s worth, I’ve provided my feedback through their Facebook channel, not expecting anything of substance back. It is what it is I guess. We are heading back tomorrow, but in J on the A330...

Hi everyone, I’m a long time lurker, first time poster. Thank you for being a helpful community, I have found this forum interesting and insightful. Today, my partner and I flew from SYD to MEL on a lightly loaded flight. She is a nervous flyer so I wanted to sit as far forward as possible for...