Ok so based on the app the count said I needed 12 nights to reach gold (have screenshot), and I had 8 already. So testing the theory I stayed 2 nights started sunday (2 nights with double promo gets me 4). Check out today, got the 4 nights credited...app changes to show I need total of 30nights...
Sharing my experience. Booked Conrad Singapore via FHR and definitely awarded elite stay and points.
More recently emailed Amex Plat Travel Team and they said can earn stays if booked through them (even non FHR) but if the travel credit is used then the hotel counts that as third party. In this...
Makes sense thank you, 7 from the courtesy nights plus one from the an actual stay. Weird it says need only four more for gold, but I'm not complaining lol.
Didn't get the email above (I'm Silver) but when I checked my app this morning the only thing showing is 8 'accelerator' nights - not sure if related to this, rollover or another promo. Apparently I only need 4 more nights to reach gold...
Just to close the loop, after raising with Accor Plus, who then escalated to the team that handles this promotion, was advised my reservation was not made through the correct channel dedicated for the offer (ie. FCTG Corporate Brands). I made mine via FCM Travel solutions through work which I...
No bonus credited. Have been meaning to call up, purely for the principle now more so than the bonus.
My understandig is the Flight Centre Travel Group (eg. FCM) have booking systems that link to Accor's. I was able to get my standard night credited but I did also provide my member details at...
Reporting back: checked out on 4 Nov, got standard points credited essentially the next day but no bonus 7 nights (I am silver). Accor plus online chat says I have met requirements though, and the supervisor said will be credited in 30 days. Not sure...waiting game for now...
Can I ask of you booked via flight centre travel group?
I managed to use FCM Travel through work, but stay is on Tuesday. Reservation not on my accor app as well....not sure if it is recognised then....