Recent content by bernard

No 1, It;s ineffective and does not work. There's no compulsion for the airlines to do the right thing for customers. No 2. Yes, if the EU regulations are brought in, it will save a lot of issues having to deal with the airlines.

When my luggage was damaged a few years ago flying Etihad from Singapore to Brisbane, I contacted the luggage handling department. They first tried to brush me off saying my bag was too heavy but decided to replace my luggage. Got my replacement after a few weeks.

I had flown twice with them over the years and had bad experiences especially communication, refunds etc. No luck claiming anything. Haven't and refused to fly with them again. Using Qantas, Cathay, Swiss, Etihad and Singapore Airlines mostly now.

Happened to me when I picked up the rental from Rome Airport. Avis was in the multi storey carpark next to the airport and it was very dark. Once I got out into the open I noticed the side mirror was cracked. I drove to the nearest rental company and filed a report which was accepted (lucky for...

Thanks Mal. Will contact Qantas. What if I want to book British Airways, do I go to BA site?

I am a QFF member. I wish to book a CX flight from Sydney to Delhi using my QFF points. Can someone tell me how to do it? Do I go to Qantas site or Cathay Pacific site? Thanks.

I recently returned from a RTW trip with my family and arrived in Sydney @ approx 2130hr. By the time we reached Immigration, there were long queues in every lane (about 6). We waited for an hour to get through Immigration. I believe Australian Passport Holders are treated rather poorly compare...

thanks Gaia, will consider it on my next visit. am press for time on this trip. can i book via internet? as this trip is during the chinese school and chinese new year break, i was told it is difficult to book at the last minute.

Thanks for your assistance. I have managed to get someone living in Beijing to book on my behalf.

like to book a flight from beijing to shanghai in feb 07. any idea how much it will cost and what site to look into? i was told that this period is somehow in the peak season and need to book early. thanks

i have qff points. guess whichever airlines will not matter if i have to purchase tickets. there will be 3 of us travelling. like to stop in vancouver for 7 days, toronto 4 days, new york 14 days, san francisco 3 days and finally singapore 10 days. hope this info is sufficient. ta

need help. is it better to use my ff points or buy tickets for this trip. flying out of sydney. like to stop in vancouver, toronto, new york, san francisco, singapore and then back to sydney. if using ff points what is the best way to utilise my points. will be travelling in mid dec 06 for 6...

noticed that my anz qff point goes in pretty quickly. not sure if it is within days as i check my qff account once or twice a month. am thinking of getting rid of my anz qantas card and getting ezybanking mastercard which also converts reward points into qff points. the big plus is that the...

I have about 187,000 points at the moment and wish to travel round the world with my wife in a year's time. By then, I will probably have someway in the region of about 220,000 points. My plan is to go to Japan, Vancouver, Toronto, London, Singapore or Kuala Lumpur and then back to Sydney. Can...

were your friends using ff points or did they purchase tickets? if latter and full price is not paid, it can happen.