Recent content by aschmid

I had the 28 degrees card for a number of years, in fact since it was the Wizard MC. I use it exclusive for overseas online and travel purchases. I think I never even spoke or heard anything from GEMoney as it was transferred over and from Wizard and they just send me new cards and I do...

So I just called up to close my Select card. Seems they weren't to surprised with some of the issues I listed, guess lot of people must be closing. Interesting the only offer to keep was 10,000 points! That's kind of like saying we'd be happy if you go ... probably not earning them enough...

My fee is up next month and I don't think I gonna keep it. While the card features itself is good the services is just shocking. I don't know companies do this. Had the same thing with AMEX and their Platinum card: great card, great features, worst service ever - Citi is even worse than AMEX. ...

Donate the to charity. It will solve your expiry problem, doesn't piss of your friends and makes you fell good about yourself!

Wow! That's interesting that they cap it at $237 because on their website under Citi Select credit card they have a "Value" tab that estimates the hotel stay at $350! Complimentary Hotel StayOne complimentary night per year from a range of over 50 premium hotels worldwide. Blackouts apply...

Interesting. That's not the number that is on the back of my card. Where did you get this number from and how is this different to the Select card number?

I called the number on the back of my Select card. Don't know anything about any other number. Shouldn't they be able to route me to the correct people?

I tried to book this free hotel room a couple of days ago but was not successful as the Citi call centre rep simply didn't know what I was talking about. It took me 15 min to explain to him what the complimentary hotel room stay of the Select card was - he had no idea and put me on hold for over...

I am just about to switch my home loan to NAB and as part of the Choice package I am getting to choose any card (except the Low rate ones). Anyway I am interested in either the Qantas Premium or Velocity Premium card. I compared the cards online and from what I can tell they offer exactly the...

Citibank Visa Select rocks! Some startup issues but now that's all setup ALL my spend goes through one card at 2 points per dollar as there is no more "We don't accept AMEX or there is a surcharge" BS anymore!

Re: "Enhancements" to Membership Rewards scheme for Platinum Card / Platinum Reserve I very much agree with that sentiment that the changes just make it too complicated to figure what you get and what you don't in terms of points. I certainly don't have the time to consult anything to decide...

I wonder myself what AMEX is up to and i have no idea. I think they must have lost their marbles. On the one side they can't care less if somebody is leaving them, on the other side they have sign up bonuses and I see ads running on TV about how they make everything possible. Beats me. Don't...

While I kind of see the point of the exposure to huge amount of credit let's not forget that this is what AMEX does. Providing short term credit is their core business. They don't have much left after that as they are not a traditional bank with other income streams. So charge and credit cards...

I was going to cancel end of this month but having read this threat I wanted to test the theory: So now I just called up and ask to cancel my cards. They did ask why i want to cancel and i said "The recent changes in insurance and rewards don't warrant a $900 annual fee" - hint, hint! BUT no...

This is I think what is really the issue here. We mostly talk about the changes in the product features or the cost of the product but I think all of that wouldn't matter so much if AMEX would not have such a disregard for their loyal customers. I personally feel the same way that AMEX today as...