It is time for a good old fashion vent about pet hates and hassles that are experienced at hotels the world over. Whether it be the quality of the sheets or the position of the toilet roll, our members discuss all manner of concerns surrounding hotel accommodation. A common gripe is the failure of most hotels to let guests check-in early. If the room is available, there … [Read more...]
Non-Airline Loyalty Programs
Non-Airline Loyalty Programs is a popular topic at the Australian Frequent Flyer. In this category we provide tips, tricks and chat about Non-Airline Loyalty Programs. This includes credit cards, hotels and supermarket loyalty programs.
If you want to dive a bit deeper into Non-Airline Loyalty Programs you should definitely read our guide on Flybuys Travel.
Frequent Flyer points have been a feature of many credit card schemes for a long time. Lucrative sign-on bonuses, points per dollar spent and bonus points at certain partners have all been used as marketing tools to help the schemes gain traction. With the market saturated with products, it was only going to be a matter of time before this activity spilled over into other card … [Read more...]
This week one of our members has a question about how to enjoy some luxury, without bill shock come checkout time I've booked my wife and I on a trip to Japan via Hong Kong. The flight is a 1st class award redemption with a 1 night stop over in Hong Kong. I'm hoping for a touch of luxury, is anyone aware of good value upmarket options for dining and/or accommodation? Being … [Read more...]
It appears that the old adage “it’s hard to get good help” rings true in some situations with one member complaining about the customer service (or lack thereof) experienced at Citibank. This member was flummoxed that the customer service representative required the full year (including the century!) of birth when verifying credit card accounts. Our members jump to share … [Read more...]
One member feared the worst when they received an email from a hotel confirming a booking for a reservation they never made. This member had visited the hotel previously but had not made a booking for the coming weeks. Our members concerns grew when the hotel confirmed that the reservation had been made via a subsidiary of Flight Centre. They feared the booking was at best … [Read more...]