This week our members discuss a common topic of debate – hotel room theft. Obviously you wouldn’t steal a TV or bed from a hotel room, but what about the little things like soap, shampoo and towels? While our members’ opinions somewhat divided on where the line should be drawn, most agree that disposal toiletries like soap, toothpaste and shampoo are there for the taking. In … [Read more...]
Hotel Loyalty Programs
Hotel Loyalty Programs is a popular topic at the Australian Frequent Flyer. Many hotel chains have generous loyalty programs which reward guests for their overnight stays. We cover Accor, Hilton, Hyatt, IHG, Marriott, and the Starwood Preferred Guest hotel programs.
And when it comes time to leave your hotel, your hotel loyalty program may give you free access to various departure lounges at the airport!
Our members are divided over changes recently announced by Intercontinental Hotels Group to its loyalty program, IHG Rewards Club. Are the changes a positive thing for customers or not? A major part of the announcement is the creation of a new tier above Platinum, which is currently the highest tier. At the same time, IHG will reduce the number of points and qualifying … [Read more...]
Ahead of an upcoming trip to Canberra, one member asks for advice on hotels in the national capital from our community. I will be travelling to Canberra early May to receive an posthumous award on behalf of my father. I need somewhere central to stay, nice but not too expensive if you understand. It is not always possible to find cheap accommodation in Canberra, though prices … [Read more...]
This week our members discuss the advantages and pitfalls of booking mystery hotels. Hotel booking sites Wotif.com, Lastminute.com.au and Hotwire.com are among a range of websites that offer such mystery hotel deals. Customers can blindly book a hotel, which remains a surprise until after the room has been paid for. The sites promise big discounts, though it comes with an … [Read more...]
For a long time, Melbourne’s Hilton on the Park (HOP) has been a favourite amongst members. With Hilton Diamond status a benefit of Virgin Platinum, many of our members are elite members of the Hilton Honors program. Being close to the city but not in it, close to the MCG and looking after elite members well, its no wonder the property was popular. Sadly, things are changing … [Read more...]