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Does anyone know what perks Qantas staff get? eg: Subsidised travel etc?? Do staff members still earn QFF pts and SC on flights?? Chucksta...
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  1. #1
    Member Chucksta's Avatar
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    Qantas Staff Perks

    Does anyone know what perks Qantas staff get?

    eg: Subsidised travel etc??

    Do staff members still earn QFF pts and SC on flights??

    Chucksta

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    Member littl_flier's Avatar
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    Re: Qantas Staff Perks

    Thinking of dating a FA Chucksta?

    Travel is at 10% of Full Cost for each class (ie. 10% of the most expensive Y, J or F class fare). Catch is it's all standby (supposedly) and there are no SC's or FF's involved. Staff must adhere to a policy too which outlines a few things including dress.

    I believe there are also discounts of QP memberships etc.

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    Established Member Danger's Avatar
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    Re: Qantas Staff Perks

    Long service kicks in after eight years at which point the employee receives two round the world business class tickets for his/her trouble.

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    Member SeaWolf's Avatar
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    Re: Qantas Staff Perks

    I think a number of these benefits only apply to staff who are directly employed by QANTAS. If they're employed by MAM the benefits are less generous.

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    Established Member MelUser's Avatar
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    Re: Qantas Staff Perks

    My friend is a QF FA and she and husband travel J when on holidays. They do occasionally get bumped down to Y. Does anyone know whether a passenger requesting a points upgrade from Y (or B or H etc) to J will take priority over a staff member and/or family on holidays in J (Assuming that they have only paid 10% of airfare [that is are in Staff Code "standby"]).

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    Established Member Alanslegal's Avatar
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    Re: Qantas Staff Perks

    A colleague at work, is the wife on a QF engineer and they are entitled to 10% of the full priced fair but are placed on 'standby' and generally do not know if they are successful in getting seats until very very very close to the requested flight dates. She has told me their earliest notice of a seat was a week prior to the flight.

    They do not earn SC or FF points, but then again, she said they didn't need to as they fly so frequently, ableit at weird times, and cheaply that they do not require to maximise points or SC.

    At first I thought this was great, 10% of the price, but given it would be hard to plan annual leave etc given the unexpectancy whether you will be offered a seat or not.

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    Re: Qantas Staff Perks

    Quote Originally Posted by MelUser
    My friend is a QF FA and she and husband travel J when on holidays. They do occasionally get bumped down to Y. Does anyone know whether a passenger requesting a points upgrade from Y (or B or H etc) to J will take priority over a staff member and/or family on holidays in J (Assuming that they have only paid 10% of airfare [that is are in Staff Code "standby"]).
    I have a mate who works at BNE apt (sadly i rarely travel thru BNE so he hasnt been much help). Yes Dom staff can buy a standby J seat at when the flight closes the standby pax get allocated remaindering seats. The down side Dom is if they pay the extra for J and the cabin is full they dont get any refund back to the Why fare.
    Internationally staff have to either have more than 7 yrs service or be above a certain job grade to get access to J/P travel on leisure.They olnly get confirmed into J once all the points upgrade pax have been done. Again pretty much standdy but if you dont get the upgrade you do get a refund of the diff between J and WHY. I have noticed many comments about how hard it has been to get on a flight lately and upgrades are tougher too as planes more full...the bottom of the foodchain in this regard is the staffer,Many dont bother apparently Domestically with their discounts any more with a bit of planning they travel DJ and JQ on sale fares ...a perk is only a perk when U get it

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  11. #8
    Platy
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    Re: Qantas Staff Perks

    Yeah, fine staff get cheap seats as part of their package (In some cases) BUT such subload staff are SUPPOSED to be at the end of the queue, but I have certainly had many eperiencs of failing to get a domestic upgrade when there are subload staff in J.

    I have also had experiences of them getting favoured seating in preference to real customers.

    I have also personally witnessed such staff being allocated boarding passes well in advance of the flight departure here in CNS.

    I have also been denied a FULL FARE J seat on a SYD-CNS only to find J full of staff.

    So whatever the system is supposed to be in actuality real customers are suffering disadvantage - possibly through mates helping out mates on a local level.

    The fact that QF management sit back and let this crap happen is one of the reasons I dislike QF so much.

  12. #9
    NM
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    Re: Qantas Staff Perks

    Quote Originally Posted by MelUser
    My friend is a QF FA and she and husband travel J when on holidays. They do occasionally get bumped down to Y. Does anyone know whether a passenger requesting a points upgrade from Y (or B or H etc) to J will take priority over a staff member and/or family on holidays in J (Assuming that they have only paid 10% of airfare [that is are in Staff Code "standby"]).
    QF Staff travel is supposed to be a "space available" basis. QF FF points upgrades are generally processed somewhere between 24 hours and 12 hours before departure. At that point, the staff travel bookings should be considered. However, the yield management gurus that sit a dark room and make the upgrade decisions will often keep some number of business class seats available for last minute bookings, changes and displaced/misconnected passengers.

    So when the staff traveller turns up at the airport having paid for a J seat on a space-available basis (known as an Industry Discount fare, often an ID90) the upgrade wiatlist has already been processes and is unlikely to be altered. So if those J seats that were kept available for last minute purchases, changes, displaces or misconnected passengers are still available, then the staff traveller will get them.

    So its not a mater of one getting priority over the other. Its a matter of the timing of when the request (upgrade or staff travel seat) is processed and how the yield management department decides at the time.

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    Platy
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    Re: Qantas Staff Perks

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    Well, NM, I think you have just proved my point. Qantas is FAILING to manage a system/situation in which real customers always get priority over staff. If, as you inform there is an obvious reason for this in the way the system is set up, clearly that system is incompetent at delivering the best outcome for customers.

    Personally, as a real customer of the airline, paying for and managing my own travel, bringing the airline sufficient business (mostly on domestic travel) to remain WP for some years, I find that totally unacceptable.

    Not do I accept, as a customer of a product, an argument of "well mate, that's the system and the way they do it, so you might as well put up with it".

    The frequent flyers I speak to only put up with this sort of crap from QF and continue to use them only because of the frequent flyer scheme, if at all. (The poeple I mostly know are small business owners who make their own travel choices and so are not bound by employer travel polciy).

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