Registered Users have the option of removing this and all other advertisements.  More


Welcome to Australia's leading independent Frequent Flyer and Travel Resource!
(Click HERE for a welcome message from our founder.)

Our site contains tons of information that is guaranteed to improve your travel experience. Be it tips on how to fly in First/Business at a reduced cost, smart ways to earn more points, the best way to use your points, cheap deals, hand-picked hotel recommendations, detailed trip reports. A good place to start exploring our site is HERE.


We hope you find the information useful and decide to join our online community. Joining AFF is fast, simple and ABSOLUTELY FREE - so why not join now by clicking on the REGISTER link, and take immediate advantage of these great BENEFITS.

If you experience any problems, please Contact Us.

Once registered, this box will disappear freeing up more space on your screen! And you will see fewer advertisements :)
Page 1 of 3 123 LastLast
Results 1 to 10 of 24
Like Tree1Likes
Hi Son has just realised that he left his Ipod on a Jetstar flight he was on this afternoon from Gold Coast to Syd. I am currently on hold to ...
Share             
   
  1. #1
    kaz
    kaz is offline
    Member kaz's Avatar
    Join Date
    Jan 2006
    Posts
    169
    FF Prog
    VA Platnium

    Does Jetstar have a lost property department

    Hi
    Son has just realised that he left his Ipod on a Jetstar flight he was on this afternoon from Gold Coast to Syd.
    I am currently on hold to Jetstar customer service (so far 20 minutes and counting,)

    From reading other posts, Jetstar does not have a lost property section. ?

    Am I being optimistic in thinking he will ever see the Ipod again ?

  2.    Sponsored Links





    Registered Users have the option of removing this and all other advertisements.  More



  3. #2
    Moderator straitman's Avatar
    Join Date
    Apr 2003
    Location
    SE Oz (Sale)
    Posts
    14,313
    FF Prog
    QF, DJ, UA

    My Travels
    Flights Recorded
    84
    Miles Flown
    98774
    Days in Aircraft
    9
    View my Flight Map

    AFF Verified Airline Status
    Qantas Status
    Platinum
    Virgin Status
    Gold
    What's this and Why?

    Re: Does Jetstar have a lost property department

    Quote Originally Posted by kaz View Post
    Hi
    Son has just realised that he left his Ipod on a Jetstar flight he was on this afternoon from Gold Coast to Syd.
    I am currently on hold to Jetstar customer service (so far 20 minutes and counting,)

    From reading other posts, Jetstar does not have a lost property section. ?

    Am I being optimistic in thinking he will ever see the Ipod again ?
    Hi kaz,

    I hope I am wrong and I wish you good luck with this but IMHO you are being optimistic in thinking you will see the iPod again.
    cheers,
    Bill.

    Oz Fest #12 - Bay of Islands, New Zealand - Memorial Day Weekend, May 22-25, 2015


    QFF Platinum (OW Emerald) LTSilver & 76.35% to LTG, Velocity FF Gold, UA Nothing (thank goodness), HHonors Diamond, PC Platinum Ambassador, SPG Gold, Hertz Gold No 1, Ansett -- nothing any more!

  4. #3
    Posting Enthusiast oz_mark's Avatar
    Join Date
    Jul 2002
    Location
    Melbourne
    Posts
    16,168
    FF Prog
    QF FF, Velocity, MH enrich

    My Travels
    Flights Recorded
    1
    View my Flight Map

    Re: Does Jetstar have a lost property department

    Have you tried Baggage Services? (02) 9352 7870
    Something big is about to happen.

  5.    Sponsored Links



    Registered Users have the option of removing this and all other advertisements.  More



  6. #4
    Moderator markis10's Avatar
    Join Date
    Nov 2004
    Location
    BNE & SYD
    Posts
    29,401

    Re: Does Jetstar have a lost property department

    Quote Originally Posted by oz_mark View Post
    Have you tried Baggage Services? (02) 9352 7870
    Baggage services when it comes to JQ is something of an oxymoron.

  7. #5
    kaz
    kaz is offline
    Member kaz's Avatar
    Join Date
    Jan 2006
    Posts
    169
    FF Prog
    VA Platnium

    Re: Does Jetstar have a lost property department

    Quote Originally Posted by oz_mark View Post
    Have you tried Baggage Services? (02) 9352 7870
    After 25 mins on hold I was told to ring Baggage Services tommorrow. (closed at the moment)
    I hold very little hope that my son will see his Ipod again, but I'll go through the motion to satisfy myself that I tried.

  8. #6
    Moderator markis10's Avatar
    Join Date
    Nov 2004
    Location
    BNE & SYD
    Posts
    29,401

    Re: Does Jetstar have a lost property department

    Quote Originally Posted by kaz View Post
    After 25 mins on hold I was told to ring Baggage Services tommorrow. (closed at the moment)
    I hold very little hope that my son will see his Ipod again, but I'll go through the motion to satisfy myself that I tried.
    Good luck with getting it back, I lost my touch with QF last year, no joy there either! It might be worth checking how it was purchased and if its loss is covered by CC insurance?

  9.    Sponsored Links



    Registered Users have the option of removing this and all other advertisements.  More



  10. #7
    Junior Member Authenticated Company Rep JetstarNews's Avatar
    Join Date
    Nov 2010
    Location
    Melbourne
    Posts
    26

    Re: Does Jetstar have a lost property department

    Quote Originally Posted by kaz View Post
    Hi
    Son has just realised that he left his Ipod on a Jetstar flight he was on this afternoon from Gold Coast to Syd.
    I am currently on hold to Jetstar customer service (so far 20 minutes and counting,)

    From reading other posts, Jetstar does not have a lost property section. ?

    Am I being optimistic in thinking he will ever see the Ipod again ?
    Hi - its Simon here from Jetstar.

    It is correct that airports look after lost property. Best thing to do is call Baggage Service in Sydney (as you've been advised) and explain what has happened. I wish you all the very best in finding the item.

    SW

  11.    Sponsored Links





    Registered Users have the option of removing this and all other advertisements.  More



  12. #8
    Posting Enthusiast medhead's Avatar
    Join Date
    Feb 2008
    Posts
    15,107
    FF Prog
    QF, DJ, AA
    Blog Entries
    32

    My Travels
    Flights Recorded
    591
    Miles Flown
    510930
    Days in Aircraft
    53
    View my Flight Map

    AFF Verified Airline Status
    Qantas Status
    Platinum
    Virgin Status
    Platinum
    What's this and Why?

    Does Jetstar have a lost property department

    I just had the opportunity to look into a lost watch at SYD (thankful my mind is half gone and it is at home). The sydney airport website had a decent summary on lost property.

    www.sydneyairport.com.au/SACL/lost-property.html

    The number for T2 lost property is 02 9352 7450. Supposed to be for property lost in the terminal. But maybe it might have been past on.
    The great consolation in life is to say what one thinks - Voltaire
    Quidquid Latine dictum sit, altum videtur



  13. #9
    Established Member munitalP's Avatar
    Join Date
    Oct 2006
    Location
    4A
    Posts
    3,780
    FF Prog
    QF, DJ, NZ, AF
    Blog Entries
    1

    My Travels
    Flights Recorded
    1
    View my Flight Map

    Re: Does Jetstar have a lost property department

    I have left an iPod in a seat pocket MEL/SYD in the past, didn't realise until I was seated on my way to SIN a few hours later.

    The iPod was sent to lost property and I retrieved it on arrival back into SYD a few days later.

    For all the bad stories, I don't believe that the cleaning crews or any other airline person will steal the item, they seem to like their jobs. If it is found it will be handed in - but, if an eagle eyed PAX sees the item and makes off with it, you will have no chance.

    Good luck and let us know how you go!

  14. #10
    kaz
    kaz is offline
    Member kaz's Avatar
    Join Date
    Jan 2006
    Posts
    169
    FF Prog
    VA Platnium

    Re: Does Jetstar have a lost property department

    Registered Users have the option of removing this
    and all other advertisements.  More


    Quote Originally Posted by Simon_Westaway View Post
    Hi - its Simon here from Jetstar.

    It is correct that airports look after lost property. Best thing to do is call Baggage Service in Sydney (as you've been advised) and explain what has happened. I wish you all the very best in finding the item.

    SW
    I rang baggage services, however you don't get to speak to an actual person. A message advises if you have lost an item on a Jetstar flight to leave your name, phone number and description of the item lost and that Jetstar will return my call within 24 hours.... I'll wait for the return call.

Page 1 of 3 123 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. JetStar has lost my business!!
    By robbo10 in forum Qantas Frequent Flyer Program
    Replies: 25
    Last Post: 21st May 2011, 06:33 PM
  2. lost handbag on Jetstar flight Thursday 26/8
    By bopper in forum Open Discussion
    Replies: 6
    Last Post: 27th February 2011, 12:13 AM
  3. Qantas staff bid on your lost property
    By haydensydney in forum Open Discussion
    Replies: 3
    Last Post: 8th August 2010, 12:25 PM
  4. Jetstar lost baggage & don't seem to care
    By KLeslie in forum General Airline Discussion
    Replies: 18
    Last Post: 2nd January 2010, 07:02 PM
  5. HELP- Lost luggage on Jetstar (it's been 7 days)
    By mchon in forum Your Questions
    Replies: 12
    Last Post: 18th November 2009, 04:23 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  


About Us

    The Australia Frequent Flyer is Australia's leading frequent flyer community and travel website.

    We are independently owned and not affiliated with any airline.

Follow us on

Twitter Facebook Google+ RSS


The Australian Frequent Flyer is a public forum. All posts reflect the personal opinion of the poster. These opinions are not necessarily shared by the Australian Frequent Flyer.


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122