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Would be interested to see what happens if you "accidentally" did not receive or read their letter
I would still be pursueing the issse - if you don't know the reason, how can you stop it happening again?
All charges were for purchases and expenses for my business.
As far as GST and BAS , I submit monthly and get a tax refund for first 2 months and pay on the third month. Not a major charge.
Account always paid on the day after it was received.
In my first 6 months of useage , I have earned 375K QFF points. Fortunately I have 2 Citi Emirates Cards and these are empty and can now get $100K each before reaching cap. 300K Emirates points. That will take about 3 months,hopefully enough time to apply for a Citi Card like Select or Signature.
Will apply for a pro rata refund on Annual Fee.
Will persue the reason to ensure it has not affected my rating.
My opinion comes with a 100% Money Back Guarantee.
Perhaps you would have been better off to run some "personal" transactions through the card such as Supermarket / coffee shop / department stores to mix the spend up, most of my business spend is slightly hidden away in +100 transactions a month
The CitiBusiness Gold is a better alternative. Obvious, business transactions will be tolerated. 1.25 reward points per dollar spend. 1:1 transfer to QF.
"Wise men speak because they have something to say; Fools because they have to say something."
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