August 2011: enquired with a travel agent about an Etihad fare to Europe for travel in Mar 2012. I was offered a price, and was quoted as travelling in a T class economy fare.
So I checked the Status credit earn page to make sure that T class was eligible for SC and points accural. Status Earn Fare Class| Velocity Frequent Flyer
Sure enough it was back then, at a full fare economy earn rate, so went ahead and booked the fare.
After I was ticketed, I double checked, triple checked and quadruple checked that page to see that the letter T was still next to Etihad Airways and even had the agency email me a written confirmation that indeed my tickets were T class. That was Dec 2011, so all no probs.
Fast forward to Mar 2012, after completing outbound travel. Submitted a retro claim - a few days later this appeared under my account:
13 Mar 12 Abu Dhabi-Heathrow, London SCs: 0 points: 0 13 Mar 12 Sydney-Abu Dhabi SCs: 0 points: 0