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Originally Posted by clifford DJ staff having less enthusiasm? What a joke. Those girlies couldn't give a hoot (or use your own word) about anything other than themselves. And their ...
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  1. #131
    Senior Member drewbles's Avatar
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    Re: Thinking it's time to give VA the flick

    Quote Originally Posted by clifford View Post
    DJ staff having less enthusiasm? What a joke. Those girlies couldn't give a hoot (or use your own word) about anything other than themselves.

    And their FF scheme is a joke. Just try booking a flight in Europe for example. And really, has anyone ever been to AUH (Abu Dhabi)? I visit DXB many times a year (EK Gold), and trust me, you don't want to go to AUH.

    So why bother with DJ? I fully agree with your sentiments.
    After my flight on Thursday to PER, my VA crew were nothing short of sensational. I'd have to say they have far more enthusiasm than the tired QF crew I always got when flying transcon.
    robbie1984 likes this.

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  3. #132
    Established Member RooFlyer's Avatar
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    Re: Thinking it's time to give VA the flick

    Quote Originally Posted by clifford View Post
    DJ staff having less enthusiasm? What a joke. Those girlies couldn't give a hoot (or use your own word) about anything other than themselves.

    And their FF scheme is a joke. Just try booking a flight in Europe for example. And really, has anyone ever been to AUH (Abu Dhabi)? I visit DXB many times a year (EK Gold), and trust me, you don't want to go to AUH.

    So why bother with DJ? I fully agree with your sentiments.
    Bit of a bizare post, eh? "DJ" staff = "Girlies" ?? You do realise that some of the cabin crew are male, don't you?

    AUH - yes have flown in and out of there (also DXB). Quite content with each (I assume you mean airport, not the city). Care to name an issue (especially if relevent to VA), or was it a general spray?

    So why do you bother with VA (as they are known now)? You are obviously so passionately finding fault with them, I'm surprised you still fly with them. Or perhaps you don't fly with them, but still happy to come here and slag off?

  4. #133
    Established Member BAM1748's Avatar
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    Re: Thinking it's time to give VA the flick

    Quote Originally Posted by RWJ777 View Post
    Certainly a recent experience DPS-SYD on VA was disgraceful. I wrote a complaint setting out in some detail the problems. I didn't even receive an acknowledgement. I have not been in a VA aircraft since. Seems to me that VA's competitive advantage is QF being so awful at times; now that QF is improving thanks to AJ's crew re-education camps and so on, VA's competitive advantage is slipping.
    They have eroded everything they had better than QF, hence I'm heading Boise to Sydney this evening, all booked via the QF web site even the United and Alaskan legs.

    matt

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  6. #134
    Moderator straitman's Avatar
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    Re: Thinking it's time to give VA the flick

    clifford,

    Let us start at the beginning. The airline you are bagging is VA not DJ. IF you cannot get that part right how is anyone to take anything else you say seriously

    Quote Originally Posted by clifford View Post
    DJ staff having less enthusiasm? What a joke. Those girlies couldn't give a hoot (or use your own word) about anything other than themselves.
    An interesting and insulting thought from someone who does not fly VA. How would you know

    Quote Originally Posted by clifford View Post
    And their FF scheme is a joke. Just try booking a flight in Europe for example. And really, has anyone ever been to AUH (Abu Dhabi)? I visit DXB many times a year (EK Gold), and trust me, you don't want to go to AUH.
    In case you didn't realise there are other places in the world than AUH. It is after all a transit location so who cares. Domestically the VA FF scheme is much cheaper and easier to use than Qantas.

    Quote Originally Posted by clifford View Post
    So why bother with DJ? I fully agree with your sentiments.
    Our experiences are all different. Sometimes VA are better than QF and sometimes QF are better than VA. Personally my on time experience with VA is much better than QF.

    Neither QF or VA get it all right or all wrong all of the time. They are both better and worse at somethings than the other.

    Once again to everyone else, my apologies for taking the thread OT but it is necessary occasionally to point out facts to balance an argument
    robbie1984 likes this.
    cheers,
    Bill.

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  7. #135
    Moderator QF WP's Avatar
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    Re: Thinking it's time to give VA the flick

    Quote Originally Posted by nlagalle View Post
    I'd still love to know why sabre was brought in so quickly, knowing it was nowhere near ready. Was the CEO pushing for it to be in?
    Quote Originally Posted by serfty View Post
    There was a post somewhere indicating the SABRE implementation team was needed elsewhere and it was January or bust (AKA late this year).
    That was my post in another thread.
    I have had the pleasure? of the Sabre Implementation team in the building next to me for the past year. The initial implementation date was 26 October, but talking to those employees who hung outside the building for cigarettes or talking on their mobiles, they were extended almost 3 months to 11 Jan; however they couldn't extend any longer. Most were moving to do Etihad's Sabre changeover, others to a Canadian airline for some pre-work.

    Last edited by QF WP; 9th March 2013 at 07:01 AM.
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  8. #136
    Moderator markis10's Avatar
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    Re: Thinking it's time to give VA the flick

    Quote Originally Posted by Lindsay Wilson View Post
    I have had the pleasure? of the Sabre Implementation team in the building next to me for the past year. The initial implementation date was 26 October, but talking to those employees who hung outside the building for cigarettes or talking on their mobiles, they were extended almost 3 months to 11 Jan; however they couldn't extend any longer. Most were moving to do Etihad's Sabre changeover, others to a Canadian airline for some pre-work.
    Interesting life they lead, I suspect most were young and single .

  9. #137
    Established Member RooFlyer's Avatar
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    Re: Thinking it's time to give VA the flick

    Quote Originally Posted by Lindsay Wilson View Post
    That was my post in another thread.
    I have had the pleasure? of the Sabre Implementation team in the building next to me for the past year. The initial implementation date was 26 October, but talking to those employees who hung outside the building for cigarettes or talking on their mobiles, they were extended almost 3 months to 11 Jan; however they couldn't extend any longer. Most were moving to do Etihad's Sabre changeover, others to a Canadian airline for some pre-work.
    The obvious conclusion being is that there was no 'finish' to the implementation, it was just that the team had to up-stakes and leave. Sounds exacly like how the public implementation was found by customers ...
    eastwest101 likes this.

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  11. #138
    Moderator QF WP's Avatar
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    Re: Thinking it's time to give VA the flick

    Quote Originally Posted by markis10 View Post
    Interesting life they lead, I suspect most were young and single .
    Correct - the Sabre pre-Team were mostly from the sub-continent. In fact most of those remaining today (the post implementation team) are still from there.
    FF Programs: QFF Gold (OW Sapphire) QC Life, LTSilver & 79.65% to LTG, AAdv (65.95% to LTG), VA Plat + PG. Hotel: HHonors Diamond, PC Club, Hyatt GP Gold, SPG, Marriott Rewards, PriorityGUEST, AClub. Car Rental: Avis Pref, Hertz Pres Circle Cards: Amex Plat, Visa Plat.
    Flown 754 sectors totalling 991,837 miles since Thursday, March 03, 1988

  12. #139
    Moderator QF WP's Avatar
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    Re: Thinking it's time to give VA the flick

    Quote Originally Posted by RooFlyer View Post
    The obvious conclusion being is that there was no 'finish' to the implementation, it was just that the team had to up-stakes and leave. Sounds exacly like how the public implementation was found by customers ...
    Yes, I think they had to go live with what they had at that point in time - not sure I'd they have been able to second people off other projects to fix the issues.
    FF Programs: QFF Gold (OW Sapphire) QC Life, LTSilver & 79.65% to LTG, AAdv (65.95% to LTG), VA Plat + PG. Hotel: HHonors Diamond, PC Club, Hyatt GP Gold, SPG, Marriott Rewards, PriorityGUEST, AClub. Car Rental: Avis Pref, Hertz Pres Circle Cards: Amex Plat, Visa Plat.
    Flown 754 sectors totalling 991,837 miles since Thursday, March 03, 1988

  13. #140
    Member MandM's Avatar
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    Re: Thinking it's time to give VA the flick

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    My two Virgin interactions since the intro of Sabre have been flawless. My first ever Europcar rental points posted correctly within about three days of rental. And last night I booked a rewards flight without issue, including seat selection for three sectors (VA domestic, VA longhaul, VX USA domestic). And the pay portion was much more reasonable than pre-sabre and availability was amazing! Good Friday travel, which is also the first day of vic school holidays, had available seats 3 weeks out!


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