|Welcome to Australia's leading independent Frequent Flyer and Travel Resource! |
(Click HERE for a welcome message from our founder.)
Our site contains tons of information that is guaranteed to improve your travel experience. Be it tips on how to fly in First/Business at a reduced cost, smart ways to earn more points, the best way to use your points, cheap deals, hand-picked hotel recommendations, detailed trip reports. A good place to start exploring our site is HERE.
We hope you find the information useful and decide to join our online community. Joining AFF is fast, simple and ABSOLUTELY FREE - so why not join now by clicking on the REGISTER link, and take immediate advantage of these great BENEFITS.
If you experience any problems, please Contact Us.
Once registered, this box will disappear freeing up more space on your screen! And you will see fewer advertisements :)
My Strawberrynet points never showed up.
I forget exactly how long, but my Virgin flights took about 6 weeks to show up
In the mean time, I'm bad mouthing Virgin/Velocity to every forum I know of, as well as many friends and families. Hopefully I can make even but a couple of people re-think whether or not it is worth joining Velocity.
I never knew this requirement. I rarely retain boarding passes, just the itinerary and booking confirmation/receipt. Surely DJ can (and do) check you're on a flight without the boarding pass (even a partner airline flight) as just having a boarding pass is no guarantee you actually flew?
FAQs | Velocity Frequent Flyer
'To claim Velocity Points for eligible flights with Etihad Airways, Delta Air Lines, Virgin Atlantic, Virgin America, Hawaiian Airlines, Air PNG or SkyWest email a copy of your Electronic Ticket or Boarding Pass to firstname.lastname@example.org. '
Back when I claimed 15 weeks it ago, Air NZ was on that list.
I just found out a couple of days ago, AIR NZ no longer is... helfpully, they also aren't on the list of the other airlines that you can do retrospective claims for.. ('Claim missing Points for flights on Virgin Australia, Virgin Samoa or our other Airline Partners.') - other airlines seem to refer to the list above starting with Etihad - or to the other Virgin branded ones (and poly blue).
Clearly this means the other advice must be followed..
'For flights with Virgin Australia, V Australia, Pacific Blue and Polynesian Blue and our international airline partners ... Please have the following handy to claim you Points:
• Your membership number.
• For flights, your flight booking reference (PNR) or flight number, date of flight, origin and destination (if unsure, call the airline and they should be able to help).'
So I sent in my boarding pass when it told me - met requirement #1.
I've definitely sent in date of flight, origin, destination, flight number (all on boarding pass!) - met alternative requirement #2
But guess what, the 'details I submitted' were wrong.
What an utter joke this whole program is.
I know it has not been particularly long, but I've pmed the rep on this forum twice.... About four days ago, the first time...... I have not got a reply yet. feel free to correct me, but it w as 3, 4 or 5 days ago...... Trust me, I've tried the phone, email, velocity complaint form, pming the rep and whining on ythis forum...what more is expected of me?
Please excuse any mosspelling, I'm on my phone.
I'm happy again, and publicly thank him.
Did you get your points in the end? how long did it take? i'm still waiting for points from an Etihad flight in December.
There are currently 1 users browsing this thread. (0 members and 1 guests)
The Australian Frequent Flyer is a public forum. All posts reflect the personal opinion of the poster. These opinions are not necessarily shared by the Australian Frequent Flyer.