Travel Insurance Direct: Discount Offer

[MAX_1]

10% discount promotion code just sent to me.

Promotion Code: TIDWARM

[Point Hunter]

Has anyone got any thoughts or feedback on travel insurance direct? Was looking at QBE, but at less than half the cost TID looks pretty attractive.

Edit: have just read through a few comments about TID in other threads, all positive. Unless there's some drastic recommendations to avoid I'll probably invest in two policies today for upcoming European trip..

[Flying Fox]

I have used them before on quite a number of occasions. Fortunately I have never had to make a claim so I'm unable to comment on that side of things.

[Fifa]

Has anyone got any thoughts or feedback on travel insurance direct? Was looking at QBE, but at less than half the cost TID looks pretty attractive.

I haven't used TID as their annual policy only provides cover for trips less than 38 days, but I can recommend QBE, although the price has gone up significantly in the last 18mths. I use the website which gives a 33% discount and also pay the extra premium to remove the excess.

My experience with them has been for 2 medical claims...

1. We had spent the day skiing in Furano, Hokkaido and were returning from downtown Furano after an early dinner when I slipped on an extremely icy footpath (no I hadn’t even had a drink at that stage) and sustained a head injury.

An ambulance was called and arrived within 5 minutes with three paramedics, one of whom spoke a little English. They transported me to a local hospital (along with my husband and two friends!) where I was immediately seen by a doctor and sent for a CT scan. Luckily no skull fracture or brain injury was detected and I was discharged with medication and instructions to return the next day for a checkup. My husband paid the bill by credit card (around $350, and I thought Japan was expensive?!) and we caught a taxi back to the hotel.

Next morning I phoned the toll free QBE number listed for Japan and was immediately connected to Australia where a really helpful and concerned operator took my policy and injury details and asked if I would like to fax the invoices to them for immediate processing or wait til I returned home.

Later that day a nurse from QBE phoned to check on my progress and asked if there was anything they could do for me. He also listed symptoms which may appear and suggested I return to the hospital immediately if I recognised any of them. Very impressive customer service! Two hospital visits later and I was given the all clear and as suggested by QBE I requested a certificate from the treating doctor clearing me to ski and continue ongoing travel.

On returning to Australia, QBE had sent a claim form which I submitted with all hospital and taxi receipts totalling approx $500. Not long afterwards I received a cheque but with a less favourable foreign currency exchange rate than I received from the credit card I had used.

2. Our next claim was late last year when we were on a cruise and my husband suffered a tooth ache. He went to a dentist in NZ on our first port stop and when we got home I sent in a claim form but this time included the credit card statement and the exact amount was refunded promptly.

Other than the first exchange rate issue, I would highly recommend QBE.

[burmans]

Has anyone got any thoughts or feedback on travel insurance direct? Was looking at QBE, but at less than half the cost TID looks pretty attractive.

Edit: have just read through a few comments about TID in other threads, all positive. Unless there's some drastic recommendations to avoid I'll probably invest in two policies today for upcoming European trip..

Have used TID and claimed, had a very small ding on a rental car in France (Europcar), had no real troubles with TID but did have a bit of problem with getting details out of Eurpocar as to the charges they just applied to my credit card. Once resolved and I had the evidence TID needed they paid very promptly.

[sammy]

Thanks for that discount code. You just saved me $31.60 - not too shabby!

[uchiha]

Was buying from TID a few months back, and randomly tried a few TIDxxxxx combos and found this by luck!!

TIDSTAFF

lol

15% off

[MatF]

Heh, nice.

TIDSPRING gives 10% off at the moment too.