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Hi all, Does anyone know if the free Citibank Travel Insurance offered when you book your flights on a CB CitiBusiness Gold Card (I assume the same isurance as a ...
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    Established Member wafliron's Avatar
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    Citibank Travel Insurance

    Hi all,

    Does anyone know if the free Citibank Travel Insurance offered when you book your flights on a CB CitiBusiness Gold Card (I assume the same isurance as a regular CB Gold Card) is worth the paper it's written on?

    I can't for the life of me find the details of it either online or in the documentation original sent with my card.

    Cheers!

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    Junior Member mabunji's Avatar
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    Re: Citibank Travel Insurance

    Quote Originally Posted by mattjk
    Hi all,

    Does anyone know if the free Citibank Travel Insurance offered when you book your flights on a CB CitiBusiness Gold Card (I assume the same isurance as a regular CB Gold Card) is worth the paper it's written on?

    I can't for the life of me find the details of it either online or in the documentation original sent with my card.

    Cheers!
    CitiBusiness Gold is identical to CB Gold :

    Loss/Damage of baggage,clothing,personal valuables,electrical equip - $3,000+ per item

    Loss/Damage of cameras & assoc equip - $3,000+ per item

    Loss/Damage of laptops or business effects - $3,000+ in total

    Loss of travel docs, travellers cheques, credit card etc - $300 single, $550 family.

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    Established Member wafliron's Avatar
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    Re: Citibank Travel Insurance

    Thanks for the info... might have to ring them to try and get a copy of the T&C's.

    Speaking of ringing them, that'd probably be the biggest concern with their TI - needing to speak to them if something went wrong :-S

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    Re: Citibank Travel Insurance

    Hi mattjk,

    A copy of Citibank's T & Cs for the insurance component of their gold card can be found here:

    http://www.citibank.com.au/global_docs/pdf/MCG7933.pdf

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    Established Member wafliron's Avatar
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    Re: Citibank Travel Insurance

    Quote Originally Posted by KateMayo
    Hi mattjk,

    A copy of Citibank's T & Cs for the insurance component of their gold card can be found here:

    http://www.citibank.com.au/global_docs/pdf/MCG7933.pdf
    Thanks, don't know why I couldn't find that myself.


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    Member KateMayo's Avatar
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    Re: Citibank Travel Insurance

    Quote Originally Posted by mattjk
    Thanks, don't know why I couldn't find that myself.
    It's buried under Useful Forms & Links. I only know because it took me quite some time to find it when I first got my gold card.

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    Member Robert Barlow's Avatar
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    Re: Citibank Travel Insurance

    I have a CB Plat card which I got in 2006. I have on my desk at the moment a booklet entitled International Travel Insurance Terms and Conditions Platinum Cardholder's Policy. Once I have complted the arrangements for my RTW trip later this year I will read this carefully to see whether it will suit my needs. Needless to say I am buying each shred of travel and accom on my CB card and filing the receipts to take with me. There is a contact number underneath the website provided by Kate but I think it is a dedicated CB Plat number. Anyway, it is 1800 818 008

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  11. #8
    Established Member wafliron's Avatar
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    Re: Citibank Travel Insurance

    Quote Originally Posted by Robert Barlow
    I have a CB Plat card which I got in 2006. I have on my desk at the moment a booklet entitled International Travel Insurance Terms and Conditions Platinum Cardholder's Policy. Once I have complted the arrangements for my RTW trip later this year I will read this carefully to see whether it will suit my needs. Needless to say I am buying each shred of travel and accom on my CB card and filing the receipts to take with me. There is a contact number underneath the website provided by Kate but I think it is a dedicated CB Plat number. Anyway, it is 1800 818 008
    Once you have reviewed the policy could you post back what your thoughts are? Obviously everyone's travel insurance needs are different, but I'd be curious to hear what you think of it.

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    Junior Member mabunji's Avatar
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    Re: Citibank Travel Insurance

    Quote Originally Posted by mattjk
    Once you have reviewed the policy could you post back what your thoughts are? Obviously everyone's travel insurance needs are different, but I'd be curious to hear what you think of it.
    CitiBank outsource their insurance to Zurich. Ive limited experience and don't pay much attention to the Insurance associated with the card. I've made one claim previously against a card (Westpac Gold) - also outsourced to Zurich.

    I'm guessing its a fairly closed field. Zurich provide insurance to Citibank, Westpac and ....... Dunno - are there any other players out there ??.

    My experience with the Westpac claim was that I was dealing with Zurich as soon as I phoned the credit card andv reported I had a problem.

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    Re: Citibank Travel Insurance

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