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Hi All, I've just booked (first time) using Krisflyer for 3 pax SYD-AKL-NAD return. I was able to get J on the SYD-AKL return sectors, but only Y on AKL-NAD ...
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  1. #1
    New Member jeffzzz's Avatar
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    Booking Air NZ J class question for noob

    Hi All,

    I've just booked (first time) using Krisflyer for 3 pax SYD-AKL-NAD return. I was able to get J on the SYD-AKL return sectors, but only Y on AKL-NAD return - even though I chose the 772 flight both ways (which has J). For this, I've had to redeem the full J miles of 35k x 3.

    Now, I "think" (gee, the VOIP line quality/accent is bad,) from my discussion with the Call Centre that Air NZ releases only 2 x J seats on that sector/flight to * alliance members. I asked if it was possible to book 2 in J and 1 in Y (wife is keen to go business all the way) but I'm not sure what the answer was due to the VOIP/accent, and in the end I must admit I got a little frustrated and just booked it.

    Now that the flight is ticketed, would it be possible to amend the 2 x J seats and leave 1 in Y for the AKL-NAD-AKL sectors? If not, what's the best approach to getting J on those sectors.

    Thanks in advance for any advice.

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  3. #2
    Established Member albatross710's Avatar
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    Re: Booking Air NZ J class question for noob

    Quote Originally Posted by jeffzzz View Post
    Hi All,

    I've just booked (first time) using Krisflyer for 3 pax SYD-AKL-NAD return. I was able to get J on the SYD-AKL return sectors, but only Y on AKL-NAD return - even though I chose the 772 flight both ways (which has J). For this, I've had to redeem the full J miles of 35k x 3.

    Now, I "think" (gee, the VOIP line quality/accent is bad,) from my discussion with the Call Centre that Air NZ releases only 2 x J seats on that sector/flight to * alliance members. I asked if it was possible to book 2 in J and 1 in Y (wife is keen to go business all the way) but I'm not sure what the answer was due to the VOIP/accent, and in the end I must admit I got a little frustrated and just booked it.

    Now that the flight is ticketed, would it be possible to amend the 2 x J seats and leave 1 in Y for the AKL-NAD-AKL sectors? If not, what's the best approach to getting J on those sectors.

    Thanks in advance for any advice.
    I wonder if you had any luck with this and please update the forum if you do.

    If it has been ticketed the the safest answer from the call centre will be to redeposit miles and rebook. There will be a charge for this. 5,000 miles or US$50 I think)

    You might be able to negotiate with the call centre person whom does the change but i think now that it is ticketed a no charge change is unlikely.

    For bookings of our family I now usually split the bookings and do each person individually. They just seem to be more willing (or capable, or likely) to move and allocate single extra seats than a block of 4 for our family.

    If you hvae time on your side, go back to them and first find out if J is available on that AKL-NAD sector. If there is availability then you can move forward.

    Another consideration to land availability is always to be flexible with dates.

    Hope that helps.

    Alby

  4. #3
    Established Member Foreigner's Avatar
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    Re: Booking Air NZ J class question for noob

    Quote Originally Posted by albatross710 View Post
    I wonder if you had any luck with this and please update the forum if you do.

    If it has been ticketed the the safest answer from the call centre will be to redeposit miles and rebook. There will be a charge for this. 5,000 miles or US$50 I think)

    You might be able to negotiate with the call centre person whom does the change but i think now that it is ticketed a no charge change is unlikely.

    For bookings of our family I now usually split the bookings and do each person individually. They just seem to be more willing (or capable, or likely) to move and allocate single extra seats than a block of 4 for our family.

    If you hvae time on your side, go back to them and first find out if J is available on that AKL-NAD sector. If there is availability then you can move forward.

    Another consideration to land availability is always to be flexible with dates.

    Hope that helps.

    Alby

    I haven't checked this out but wonder would ANA tool show availability of reward seats on NZ?
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  6. #4
    Established Member albatross710's Avatar
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    Re: Booking Air NZ J class question for noob

    Quote Originally Posted by Foreigner View Post
    I haven't checked this out but wonder would ANA tool show availability of reward seats on NZ?
    It did last time I was looking.

  7. #5
    Senior Member mannej's Avatar
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    Re: Booking Air NZ J class question for noob

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    Geez, I thought it was only the airline with the Red Roo on it's tail that charged full J price for "mixed class" Business Redemptions...


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