Tipping problem in LAX TBIT Lounge [is back]

 
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Apparently the tipping problem in LAX TBIT is back Something dfcatch may want to bring up with management. My brother was in their this morning. As he went for a ...
  1. #1
    Member Sdtravel's Avatar
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    Unhappy Tipping problem in LAX TBIT Lounge [is back]

    Apparently the tipping problem in LAX TBIT is back
    Something dfcatch may want to bring up with management.
    My brother was in their this morning. As he went for a shower the attendant picked up $2 that was left behind in the room. He then watched the attendant leave and take it to another room and put it in there ready to be picked up when the next person came in.
    My brother even noted it was a scam saying "it would be the first thing they pick up when they clean the room, not left till the next person came in"

    Sad as this was addressed i thought but its obviously coming back.

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  3. #2
    kpc
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    Re: TBIT 'Qantas' Business Lounge - extremely confused, as are staff

    Quote Originally Posted by Sdtravel View Post
    Apparently the tipping problem in LAX TBIT is back
    Something dfcatch may want to bring up with management.
    My brother was in their this morning. As he went for a shower the attendant picked up $2 that was left behind in the room. He then watched the attendant leave and take it to another room and put it in there ready to be picked up when the next person came in.
    My brother even noted it was a scam saying "it would be the first thing they pick up when they clean the room, not left till the next person came in"

    Sad as this was addressed i thought but its obviously coming back.
    A passenger should just pick up the $2 and put it in his / her own pocket!!
    ozbeachbabe and JohnPhelan like this.
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    Established Member opusman's Avatar
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    Re: TBIT 'Qantas' Business Lounge - extremely confused, as are staff

    Quote Originally Posted by kpc View Post
    A passenger should just pick up the $2 and put it in his / her own pocket!!
    No chance, the attendant jumps in first in the pretense of showing you to your shower room, and then very innocently exclaims "oh let me get that out of the way for you sir" as if he is doing you a favour by cleaning up the horrible money some unthinking cad left behind.

    All serves to detract from the first class experience unfortunately.
    ozbeachbabe likes this.

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    Re: TBIT 'Qantas' Business Lounge - extremely confused, as are staff

    Yeh. Its a real shame this keeps happening despite responses from QF that it has been fixed and that tipping isn't required or permitted.
    But unfortunately as its an external party it has come back.

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    Re: TBIT 'Qantas' Business Lounge - extremely confused, as are staff

    Quote Originally Posted by Sdtravel View Post
    Yeh.
    But unfortunately as its an external party it has come back.
    it's not an external party issue, it's reality in most parts of America, a low hourly wage supplemented by tips.
    People will do what they can, when they can.
    bobbyjo and RoseAnna like this.

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    Re: TBIT 'Qantas' Business Lounge - extremely confused, as are staff

    Was in the FL this morning.

    I had no problem with entry using a LAX-PHX BP and my WP card.

    Did have a shower and while I was escorted to the room but saw no $$.

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    Re: TBIT 'Qantas' Business Lounge - extremely confused, as are staff

    Different set of showers in FL isn't there. It also could be down to individual attendants who are after tips.

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    Re: TBIT 'Qantas' Business Lounge - extremely confused, as are staff

    When I was at the LAX QF biz lounge recently the staff were clearly putting "tips" in the bathroom expecting a tip to be left for them. I understand that the staff are probably not paid a lot - but if this lounge is a little bit of Australia in LA - with a lot of Australian passengers passing through my preference would be that the staff are appropriately paid (so that tips are not expected but given because it's good service. I can't say that the service that I have received in this lounge has been exceptional.
    bobbyjo likes this.

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    Re: TBIT 'Qantas' Business Lounge - extremely confused, as are staff

    Quote Originally Posted by MFM3012 View Post
    When I was at the LAX QF biz lounge recently the staff were clearly putting "tips" in the bathroom expecting a tip to be left for them. I understand that the staff are probably not paid a lot - but if this lounge is a little bit of Australia in LA - with a lot of Australian passengers passing through my preference would be that the staff are appropriately paid (so that tips are not expected but given because it's good service. I can't say that the service that I have received in this lounge has been exceptional.
    I agree that the staff should be paid a reasonable wage but providing tips does not improve service as various studies have suggested. The best thing to do is to not contribute to an economically damaging tradition that ultimately devastates the service industry's wages.
    bobbyjo and PaulST like this.

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    Re: TBIT 'Qantas' Business Lounge - extremely confused, as are staff

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    While we all have our own views on tipping, the QF lounges in LAX are unlikely to become known for changing the tipping culture in the USA.

    Those who choose to tip are free to do so. Those who don't, won't. I wouldn't worry too much about the tipping culture.
    Last edited by DC3; 29th December 2015 at 10:01 PM.

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