first world problems eh?
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Just out of interest, what would you do if I customer service agent for an airline, in trying to agree with you, suggested that you should be "pissed", in reference to being annoyed? I was a little taken aback and suggested that I didn't need to hear him saying that and that I was not annoyed, and reiterated that I needed him to log a support ticket with the IT department to fix the problem that I was experiencing.
24 hours later, I'm still wondering, should he have said "pissed"? I'm not angry about the language, but I just thought it was really odd - kind of incongruous.
first world problems eh?
I guess it depends on the airline and how serious the problem was and I suppose what class you were travelling in. Also, factors such as how long the conversation had been going on and if he was mirroring your words, attitude etc.
Depending on the total situation I wouldn't be too offended but that is me. We're all different.
Sentences being shortened again.
My pet hate is " enjoy " .......enjoy what ?
Well they may treat Y pax differently from F pax. After all you cannot downgrade a Y pax whereas if the issue was about an F pax being downgraded it would definitely warrant such language if the OP had used it or indicated they weren't offended by it.
Therefore the phone agent might have been using such language to demonstrate their empathy with the OP.
And this mightn't work with everyone as the OP has demonstrated. It wouldn't bother me though, unlike things such as not being able to understand the operator, the operator unwilling to work towards resolving the issue, entering your account number and being asked for it again and so on.Therefore the phone agent might have been using such language to demonstrate their empathy with the OP.
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