NAB Qantas Platinum Concierge

[Diesellife]

After trying to get the cheapest ticket around and use the concierge service. I found out that although NAB Qantas have both Visa & AMEX but I'm only entitle to use the AMEX one's concierge service (NAB direct line one). What a pity...

Does anyone know any idea to get around?!

[AnonymousCoward]

Not sure where you want to fly, or why you want to use the conceirge service. Generally the cheapest flights are available on qantas.com.au (the red e-deal type fares). You can verify this against www.expertflyer.com or similar. Usually corporate TAs can only get your cheaper fares on the higher-priced tickets (that have more margin for discounts).

[Diesellife]

I'm flying to overseas. MEL - HKG - LHR - ZHR - LHR - HKG - MEL + Hotels.

The reply I got from CBA was "you can really see what I can see online, there will be no difference." after calling & chasing. (They did not want to return my call.)

On the other hand, NAB one was more efficient and exceeded my expectation. I contacted them @ 10pm Mon, they called back on Tues 9am, and various qoutes emailed @ 1pm. Since then, I've gotten a daily update via email (they provide more hotels for my choice).

I'm currently in the process of transferring my CBA MC to Visa (If they say no, I will cancel my card and hopefully even annual fee free. I can't believe how terrible their inhouse concierge service is....)