And my point was they could very well be showing wrong now because the system will not start "counting" them until 25 August 2012. There is no reason to think the system is set up wrong now. I highly doubt they haven't realised they need to count the sectors *after 24 August*.
I refer you back to the response I got from VA and this clause I have also see on thier website.
Eligible Sectors will be visible in your account from 25 August 2011, however Velocity will