Stayed at Holiday Inn Silom recently.
I booked and paid for 3 nights on prepaid rate and there was a possibility I was not going to stay the full 24 hours of the 3rd night depending on when my business in Bangkok would finish.
I checked in as normal on the first night and stayed through to around 5:00pm on the 3rd day when I checked out early.
Looking at my Priority Club account and I now notice that I have only been credited with a 2 night stay instead of a 3 night stay. Does someone think they are doing me a favour?
Has anyone had any experience where they have checked out early and had to chase up a missing night. Is there something in the terms and conditions of Priority Club that defines how long a stay of a night has to be? Surely I do not have to stay until the next mornihg. How about people who have a late night flight and book a room checking at 2:00pm and checking out at 10:00pm. This is still a night, right?
I have sent an email to Priority Club asking to have this rectified as I need the extra night for Crack the Case promotion.