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  • Trip Reports & Reviews RSS Feed

    by Published on 3rd February 2014 11:08 AM     Number of Views: 197 
    1. Categories:
    2. Freq Fly Programs,
    3. Hotel Loyalty Programs

    Partnerships versus alliances, what does it mean for you as the frequent flying customer? One of the biggest changes in recent years has been the move away from the three main global alliances One World, Star and Skyteam, to partnerships between two airlines offering benefits to each others customers.

    Codeshares have been around a long time, and the term was pioneered by Qantas and American Airlines for their services in 1989. With codeshares while you may be booked on Airline Xs number, Airline Y is actually operating the flight. Now this arrangement can catch the traveller off guard when it comes to the frills or just the basics, such as luggage and lounge access. The Alliances often are a case of too many chefs in the kitchen that a new airline needs to work with, partnerships or a viritual network is easier to set up and sometimes more flexible. This is the route Virgin Australia has taken for their international expansion in the last few years.

    Our member Kolo decided to put this virtual network to the test, flying Singapore, Virgin Atlantic, Delta and Virgin Australia through Asia and the US as a Velocity Platinum member to see how it works.

    Partnerships between airlines are not the only thing changing with hotels now partnering up with airlines, with Delta and Starwood 6 months into a new partnership that even extends to the inflight bedware
    Theres plenty of room, Westin branded duvet and 2 pillows large and small. The AVOD screen is the largest Ive seen in Business, and possibly First.
    So how do the partnerships perform when things are normal, how is Kolo treated when things go pear shaped, what was the best lounge and who had the best flight crew?

    Follow the discussion HERE.

    Page 1 of 98 1231151 ... LastLast
  • Current Discussion


    Re: Wow, this was service, syd j lounge

    I couldn't read name tag, but if there is somewhere to acknowledge his service, more than happy to.

    parsonstrish Today, 11:01 AM Go to last post

    Re: Wow, this was service, syd j lounge

    I don't suppose you got the guy's name parsonstrish - so you could formally commend him through Customer Feedback?

    (RedRoo: Assuming there is a process whereby Accor Staff receive customer...

    BD1959 Today, 10:50 AM Go to last post

    Re: New AA Promotion Paying 45,000 bonus points on 80,000 Purchase

    Damn unlucky not the case with me. I tried three of my accounts which have already maxed out and got the following message.
    We're sorry! You've reached your annual limit to buy miles. Learn of...

    Nizar Today, 10:48 AM Go to last post

    Re: Another great crew Dfw-syd

    dont underestimate old blokes...theyve been around...

    Sprucegoose Today, 10:46 AM Go to last post

    Re: Qantas Cash Card

    Has anyone had to get a refund on their Qantas Cash Card where the refund had to be done without the card being present. I'm supposed to get a refund from an online store for an item that was...

    rainbowgirl Today, 10:45 AM Go to last post

    Re: Another great crew Dfw-syd

    I find that the A380 crew is fantastic.

    It is impossible to have everyone acting cheerful and motivated all the time. Though in the LOTFAP waitstaff are perpetually cheerful and motivated because...

    Quickstatus Today, 10:42 AM Go to last post

    Re: Another great crew Dfw-syd

    On our QF J flight DFW/BNE had 2 senior (and I mean old) FA guys, they were simply fantastic, friendly and attentive, couldn't fault in any way.

    Limewood Today, 10:29 AM Go to last post

    Re: Another great crew Dfw-syd

    Couldn't disagree more. My service experiences with QCCA crew have been totally superior to interactions with many QAL crew. On average I would say QCCA crew are more motivated and enthusiastic about...

    Brettmcg Today, 10:29 AM Go to last post

    Re: Another great crew Dfw-syd

    I disagree, as in my small sample of crew on 7 & 8 always friendly, helpful & passenger focused. Upon embarking @ Dfw, one of the crew, this trip, said let me help you & took my bag to my seat. ...

    parsonstrish Today, 10:28 AM Go to last post

    Re: Travelling with small pets on the golden triangle

    I just received a call from a nice lady at QF Freight who confirmed that everyone with existing bookings should proceed 'as-is' - that is, dropping pets off in the terminal 1 hour before flight, as...

    Jaryd.collins Today, 10:26 AM Go to last post
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