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  • Trip Reports & Reviews RSS Feed

    by Published on 3rd February 2014 09:08 AM     Number of Views: 279 
    1. Categories:
    2. Freq Fly Programs,
    3. Hotel Loyalty Programs

    Partnerships versus alliances, what does it mean for you as the frequent flying customer? One of the biggest changes in recent years has been the move away from the three main global alliances One World, Star and Skyteam, to partnerships between two airlines offering benefits to each others customers.

    Codeshares have been around a long time, and the term was pioneered by Qantas and American Airlines for their services in 1989. With codeshares while you may be booked on Airline Xs number, Airline Y is actually operating the flight. Now this arrangement can catch the traveller off guard when it comes to the frills or just the basics, such as luggage and lounge access. The Alliances often are a case of too many chefs in the kitchen that a new airline needs to work with, partnerships or a viritual network is easier to set up and sometimes more flexible. This is the route Virgin Australia has taken for their international expansion in the last few years.

    Our member Kolo decided to put this virtual network to the test, flying Singapore, Virgin Atlantic, Delta and Virgin Australia through Asia and the US as a Velocity Platinum member to see how it works.

    Partnerships between airlines are not the only thing changing with hotels now partnering up with airlines, with Delta and Starwood 6 months into a new partnership that even extends to the inflight bedware
    Theres plenty of room, Westin branded duvet and 2 pillows large and small. The AVOD screen is the largest Ive seen in Business, and possibly First.
    So how do the partnerships perform when things are normal, how is Kolo treated when things go pear shaped, what was the best lounge and who had the best flight crew?

    Follow the discussion HERE.

    Page 1 of 98 1231151 ... LastLast
  • Current Discussion

    no.1

    Re: 50% bonus Status Credits

    Hi TagitTravel,

    No. I did not get the status bonus(es). :(

    Also, based on advice received elsewhere, I did not bother calling Qantas Frequent Flyer staff and testing for any discretion in how...

    no.1 Today, 07:15 PM Go to last post
    TomVexille

    Re: I've felt the sting of the QFF Loyalty Middle Finger

    Well that's definitely something they bank on happening to a percentage of points. And they would really like us to buy more toasters based on the number of emails I get encouraging me to buy goods...

    TomVexille Today, 07:10 PM Go to last post
    trippin_the_rift

    Re: What does a ASA really cost.

    The cost of a point isn't only about what QFF charge their customers but also what type of customer YOU are, how you use/don't use points etc..
    Kind of like a Value In and Value Out figure and QFF...

    trippin_the_rift Today, 07:10 PM Go to last post
    SQ421

    Re: I've felt the sting of the QFF Loyalty Middle Finger

    I was about to edit my reply to include that.

    Then again, maybe Qantas was hoping the points would expire and the liability written down that way, than have the points redeemed.

    SQ421 Today, 07:06 PM Go to last post
    SQ421

    Re: I've felt the sting of the QFF Loyalty Middle Finger

    A minimum spend requirement to achieve status would straighten that out. And given the number of people in this thread concerned about "cheapo" Platinums, I suspect they'll get right behind this...

    SQ421 Today, 07:05 PM Go to last post
    TomVexille

    Re: I've felt the sting of the QFF Loyalty Middle Finger

    But you're only concentrating on the pure cash aspect of it. The fact is that the points spent have a value. And that every point held by QFF members was sold by QFF to a bank, or a supermarket, or...

    TomVexille Today, 07:05 PM Go to last post
    SQ421

    Re: I've felt the sting of the QFF Loyalty Middle Finger

    If lack of spend was a factor, maybe leaving mASA as is but attaching a $$$ spend requirement to Platinum One would've been the way to go.



    In the scenario you describe, neither you nor mASA...

    SQ421 Today, 07:02 PM Go to last post
    SQ421

    Re: I wonder had JASA's continued ...

    No, just that their loyalty is to their hip pocket, before their loyalty to their favourite airline/alliance/hotel chain. Demanding continued loyalty when equations have changed unfavourably sounds...

    SQ421 Today, 06:57 PM Go to last post
    kermatu

    Re: Trans-Tasman J

    Yes. I tried to avoid but schedule would not permit. I will provide some info here once done.

    kermatu Today, 06:54 PM Go to last post
    medhead

    Re: What does a ASA really cost.

    But if they are as you suggest then QFF is making no margin on points. We know that is not the case. You opinion is limited to credit card providers and a small group of consumers who churn credit...

    medhead Today, 06:53 PM Go to last post
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