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  • Trip Reports & Reviews RSS Feed

    by Published on 3rd February 2014 09:08 AM     Number of Views: 260 
    1. Categories:
    2. Freq Fly Programs,
    3. Hotel Loyalty Programs

    Partnerships versus alliances, what does it mean for you as the frequent flying customer? One of the biggest changes in recent years has been the move away from the three main global alliances One World, Star and Skyteam, to partnerships between two airlines offering benefits to each others customers.

    Codeshares have been around a long time, and the term was pioneered by Qantas and American Airlines for their services in 1989. With codeshares while you may be booked on Airline Xs number, Airline Y is actually operating the flight. Now this arrangement can catch the traveller off guard when it comes to the frills or just the basics, such as luggage and lounge access. The Alliances often are a case of too many chefs in the kitchen that a new airline needs to work with, partnerships or a viritual network is easier to set up and sometimes more flexible. This is the route Virgin Australia has taken for their international expansion in the last few years.

    Our member Kolo decided to put this virtual network to the test, flying Singapore, Virgin Atlantic, Delta and Virgin Australia through Asia and the US as a Velocity Platinum member to see how it works.

    Partnerships between airlines are not the only thing changing with hotels now partnering up with airlines, with Delta and Starwood 6 months into a new partnership that even extends to the inflight bedware
    Theres plenty of room, Westin branded duvet and 2 pillows large and small. The AVOD screen is the largest Ive seen in Business, and possibly First.
    So how do the partnerships perform when things are normal, how is Kolo treated when things go pear shaped, what was the best lounge and who had the best flight crew?

    Follow the discussion HERE.

    Page 1 of 98 1231151 ... LastLast
  • Current Discussion

    pauly7

    Re: Airline Safety - carriers with poor record

    37 people on a 777... Ouch

    pauly7 Today, 03:22 AM Go to last post
    JohnK

    Re: Transferring at SIN (3K->QF)

    As posted in the other thread unless things have changed drastically then you will be able to get boarding pass and transfer your luggage at transfer desk.

    Do not listen to what customer service...

    JohnK Today, 01:29 AM Go to last post
    Princess Fiona

    Re: Is this fair?

    Lovely FM, I'd be totally won over. Whenever I receive flowers from a patient or their relatives I turned to mush. It's a simple but elegant gesture, here's hoping it translates to a commitment to...

    Princess Fiona Today, 01:18 AM Go to last post
    Rick93

    Re: New Points Breaks list Monday

    They reckon the IC Nha Trang sold out their PB rooms in less than an hour after release in NORTH AMERICAN time ...

    which means, we in OZ didn't stand a chance ...

    Rick93 Today, 01:08 AM Go to last post
    bsb

    Re: Is this fair?

    Based on your reaction and public posting, I'd say "job done QF, mission accomplished"

    bsb Today, 12:54 AM Go to last post
    N860CR

    Re: QF social media team being really vindictive

    Qantas are great at pulling the "try again later" or "I'll ask somebody else to call you IF they can help" in order to get you off the line.

    Interestingly... I've had the opposite. Social media...

    N860CR Today, 12:52 AM Go to last post
    mooingchicken

    Re: New statement credits

    does the bonus still appear as a -$xx on the app? i used the 7-11 for fuel, got the email but the credit hasn't shown up... have not had time to get around to calling to chase it up. And i honestly...

    mooingchicken Today, 12:49 AM Go to last post
    slc767338

    Qantas Club Membership and Gold Status

    Going to pursue them for a pro rata refund in true DYKWIA style??? ;)

    slc767338 Today, 12:45 AM Go to last post
    mooingchicken

    Re: Previous Card holder - Anyway of still getting sign up bonuses?

    I haven't heard of anyone not getting the points either with existing cards or recently canceled. So should be fine. If they don't post plead ignorant and 'cancel' if they don't give them to you?...

    mooingchicken Today, 12:44 AM Go to last post
    jpk

    Re: QF social media team being really vindictive

    Call centre agents telling you to try again later is usually their way of trying to get you off the phone without p1ssing you off - leaving some positive hope for the future, even if they know the...

    jpk Today, 12:41 AM Go to last post
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