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  • Trip Reports & Reviews RSS Feed

    by Published on 3rd February 2014 09:08 AM     Number of Views: 252 
    1. Categories:
    2. Freq Fly Programs,
    3. Hotel Loyalty Programs

    Partnerships versus alliances, what does it mean for you as the frequent flying customer? One of the biggest changes in recent years has been the move away from the three main global alliances One World, Star and Skyteam, to partnerships between two airlines offering benefits to each others customers.

    Codeshares have been around a long time, and the term was pioneered by Qantas and American Airlines for their services in 1989. With codeshares while you may be booked on Airline Xs number, Airline Y is actually operating the flight. Now this arrangement can catch the traveller off guard when it comes to the frills or just the basics, such as luggage and lounge access. The Alliances often are a case of too many chefs in the kitchen that a new airline needs to work with, partnerships or a viritual network is easier to set up and sometimes more flexible. This is the route Virgin Australia has taken for their international expansion in the last few years.

    Our member Kolo decided to put this virtual network to the test, flying Singapore, Virgin Atlantic, Delta and Virgin Australia through Asia and the US as a Velocity Platinum member to see how it works.

    Partnerships between airlines are not the only thing changing with hotels now partnering up with airlines, with Delta and Starwood 6 months into a new partnership that even extends to the inflight bedware
    Theres plenty of room, Westin branded duvet and 2 pillows large and small. The AVOD screen is the largest Ive seen in Business, and possibly First.
    So how do the partnerships perform when things are normal, how is Kolo treated when things go pear shaped, what was the best lounge and who had the best flight crew?

    Follow the discussion HERE.

    Page 1 of 98 1231151 ... LastLast
  • Current Discussion

    drron

    Re: Are my expectations of QF customer service too high?

    You mean you actually found one!
    Unbelievable.

    drron Today, 11:41 AM Go to last post
    N860CR

    Re: Are my expectations of QF customer service too high?

    Unfortunately, customer care has always been a Qantas weakness.

    That said, after dealing with both EY and EK customer care in the last few months, I can't say that they're any better.

    I think...

    N860CR Today, 11:35 AM Go to last post
    JMFK

    Re: Watch this space

    Let's be honest, the Apple watch will have a lifespan of two years if you're lucky!

    The iPhone product cycle is around 6 months...

    JMFK Today, 11:34 AM Go to last post
    Isochronous

    Re: QF increase MEL-CNS to 9xwk

    We might start seeing more of this with the dollar falling and the economy weakening.

    Isochronous Today, 11:25 AM Go to last post
    whatmeworry

    Re: jetstar 'business' class sale! Lots of dates... combine with UL/QR/AY for cheap E

    I guess the question is Jetstar doing something deceptive and whether they are breaking some law?

    whatmeworry Today, 11:14 AM Go to last post
    OzEire

    Press 4 for Platinum

    47119

    Velocity is unavailable online today. No worries, I call the VA call center instead.

    After all of the usual blurb about privacy and after entering my VA number, the recorded voice says:...

    OzEire Today, 11:14 AM Go to last post
    Jeremy Kronk

    Re: Priority boarding on QF domestic - what is the story?

    Happened to me many times in Brisbane. Especially going to perth
    I questioned it to staff, was always treated rudely about it. They never did anything
    Now I fly Virgin!

    Jeremy Kronk Today, 11:14 AM Go to last post
    drron

    Re: Does anyone ever use their full luggage allowance on holidays?

    We never go close.........,.........to not using all our allowance.Usually because we are away 8-10 weeks.with hot and cold climates.And we buy all our clothes plus for the grandkids in the US.More...

    drron Today, 11:10 AM Go to last post
    MattJX

    IHG Share Forever Summer Promotion - 5/1/15 - 9/7/15 (Americas only)

    Found this on the FT Forum: IHG Share Forever Summer Promotion - 5/1/15 - 9/7/15 (Americas only) - FlyerTalk Forums

    Sadly not available to Australian residents.

    Share Forever

    MattJX Today, 11:05 AM Go to last post
    pythonisman

    Re: ALL QF's 330's to get lay flat Business seating - Including Domestic

    I lucked into getting a refit bird in J for QF5 on 30-January - it's possible!
    Seat map changed about 48hrs out from memory.

    pythonisman Today, 11:05 AM Go to last post
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