Registered Users have the option of removing this and all other advertisements.  More

Welcome to Australia's leading independent Frequent Flyer and Travel Resource!
(Click HERE for a welcome message from our founder.)

Our site contains tons of information that is guaranteed to improve your travel experience. Be it tips on how to fly in First/Business at a reduced cost, smart ways to earn more points, the best way to use your points, cheap deals, hand-picked hotel recommendations, detailed trip reports. A good place to start exploring our site is HERE.

We hope you find the information useful and decide to join our online community. Joining AFF is fast, simple and ABSOLUTELY FREE - so why not join now by clicking on the REGISTER link, and take immediate advantage of these great BENEFITS.

If you experience any problems, please Contact Us.

Once registered, this box will disappear freeing up more space on your screen! And you will see fewer advertisements :)
  • Dealing With Upgrades

    Who doesn’t love the flight upgrade? There are bigger seats, better services and tastier meals to enjoy. The flight attendant learns your name, you sleep better and arrive more refreshed. Flight upgrades are that extra little perk you can enjoy as a reward for those hard-earned frequently flyer points you saved, while sometimes it comes from having done very little as you’re simply in the right place at the right time!

    So how is it done? Well there are a number of ways to get upgrades, although the most common is to use your frequent flyer points.

    Ask nicely
    Well it doesn’t hurt and it might save your FF points and extra dollars. It definitely helps if you have a frequent flyer status with the airline. Flights can be overbooked, fellow passengers annoying or there could be a problem with your seat. While these cases are rare, if they are genuine flight attendants might move you.

    Use your connections and status
    If you’re an airline employee, a travel agent or travel writer you might be able to pull some strings. Or you might like to drop you’re flying for a special occasion like a wedding or honeymoon.

    And if you’re at the top of the member pecking order, that is a Gold or Platinum member of an airline, this will help with your requests too.

    Check in early or get in early
    If you’re first in the queue this can help whether you’re making the request on the Internet, by phone, through an agent or at the airport itself. Priority is given both according to your frequent flyer status and the time you requested the upgrade within your status band. Although bronze level members of Qantas have received upgrades to business class on trans Pacific routes! You will have more luck of receiving upgrades outside of peak travel times.

    Visit frequent flyer forums
    The people on the Australian Frequent Flyer Online Community have travelled a lot and may share with you some of the tricks they employ to upgrade. Check the forums for answers or post your own question.

    Book a ticket you can upgrade
    Tickets that are on sale like the Qantas Red e-Deals may not be available for upgrade, it can depend on the destination you are going to and the ticket class. If you plan to make an upgrade make sure you can do so before purchasing.

    Use your FF points
    Frequent flyers can use their points to upgrade as long as allocated seats are available. In some cases you can purchase the points to ensure the upgrade. Each airline has specifics about the how and when of upgrading and you may need to determine if it’s worthwhile on a case-by-case basis.

    If you can, make the upgrade on long flights when you can enjoy the benefits of more comfortable seats, legroom and wonderful services that last just that much longer. The higher your status as a flier will also help you confirm an upgrade in the days before a flight.

    Flight upgrades are available on eligible domestic and international flights on a variety of classes. You can upgrade Qantas or Jetstar domestic flights but not in E, N, O, P, Q or X class (includes some Red e-Deal fares). You can request the upgrade 24 hours to 355 days in advance. If you cancel the upgrade request more than 24 hours before flying you will be refunded the points, although there could be a fee.

    On international flights the request must be from 90 days to 24 hours before departure. You can cancel the request without forfeiting your points. All flight upgrades are subject to capacity controls and availability. Qantas provides tables on its website with the points needed for various sector upgrades and how ticket classes can be upgraded.

    Unfortunately Velocity Points can only be used to pay for your flight fare and not for purchasing an upgrade. However flights booked on Flexible Fare and Corporate Plus can be upgraded to Premium Economy using Velocity Points.

    Air New Zealand
    Airpoints Dollars can be used to upgrade on Air New Zealand and some participating Star Alliance carriers. For Air New Zealand ticketed/operated flights standby and confirmed upgrades are available between Economy, Premium Economy and Business Premier.

    Upgrades may be possible on these carriers: Air China, ANA, Asiana, Austrian Airlines, LOT Polish Airlines, Lufthansa, SAS, Shanghai Airways, Singapore Airlines, Swiss International Air Lines, TAP Portugal, Thai Airways, Turkish Airlines and United.

    Check the individual details of each airline or alliance for their upgrade rules. Just remember an upgrade refers to the actual seat and not access to first class lounges or other perks that are a common feature of a first class
    ticket. And you still get points only for the fare you originally booked, not the upgrade.
  • Current Discussion


    Re: The joy of alcohol on planes

    Yes the caviar with freezer cold vodka was with SQ. Now I can report it was Krug, then RWT Penfolds instead of the Dom and the French red as I decided a full switch was needed between going and...

    cove Today, 04:31 AM Go to last post

    Re: Are you ‘better’ at collecting FF points/managing your account when you have a go

    Well last night my son turned up to book his next trip to the US around the middle of 2015 with strict dates for travel due to work approved leave. What I found was Virgin Saver and Qantas were...

    cove Today, 04:20 AM Go to last post

    Downgraded from business class - AGAIN

    To misquote Shakespeare: "Very Much Ado About Not Very Much!"

    OP had J reservations on flight.
    Flight delayed (and we all know how common and run-of-the-mill this is).
    OP requests or is...

    tuapekastar Today, 02:29 AM Go to last post

    Re: QF BC Classic Award Seats Seem to be Immediately Taken - Brisbane to London

    A way of automating the browser. Record and replay repetitious work.

    Download from internet if your browser does not already have them.

    JohnK Today, 02:29 AM Go to last post

    Re: EK upgrade "Love" on QF / EK coded flights - success rate?

    I flew PER DXB PER and got no love. It was booked as EK despite me requesting the person that booked it to do it through QF. Zero recognition from hosties, but service is far superior than on QF...

    StatusRunner Today, 01:30 AM Go to last post

    Re: A way of keeping your account current

    That's a cheap way of buying 1700 AA miles.

    I used to send e-Rewards miles to Flying Club but they will now go to AAdvantage.

    JohnK Today, 01:29 AM Go to last post

    Re: VA transfer to SQ 1.35:1 VA

    It means SQ can see VA status on their computer systems without needing the card in theory. It is a real improvement.

    medhead Today, 01:18 AM Go to last post

    Re: QF selling more "extra legroom" Y seats - 80A/K,71D & Dom. Exit

    At least on international an upgrade means you lose the seat fee. I assume the same for domestic.

    medhead Today, 01:11 AM Go to last post

    Re: Are you ‘better’ at collecting FF points/managing your account when you have a go

    My goal has been to collect as many QFF points as possible. Relatively easy to do and the plan was to use them on Oneworld awards when I stopped working. Career and Qantas have put a spanner in the...

    JohnK Today, 01:05 AM Go to last post

    Re: Blue sky thinking

    Fixed recline seats?

    JohnK Today, 12:55 AM Go to last post
  • Sponsors

  • Recent News and Views

  • Commercial Message

About Us

    The Australia Frequent Flyer is Australia's leading frequent flyer community and travel website.

    We are independently owned and not affiliated with any airline.

Follow us on

Twitter Facebook Google+ RSS

The Australian Frequent Flyer is a public forum. All posts reflect the personal opinion of the poster. These opinions are not necessarily shared by the Australian Frequent Flyer.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122