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  • Dealing With Upgrades

    Who doesn’t love the flight upgrade? There are bigger seats, better services and tastier meals to enjoy. The flight attendant learns your name, you sleep better and arrive more refreshed. Flight upgrades are that extra little perk you can enjoy as a reward for those hard-earned frequently flyer points you saved, while sometimes it comes from having done very little as you’re simply in the right place at the right time!

    So how is it done? Well there are a number of ways to get upgrades, although the most common is to use your frequent flyer points.

    Ask nicely
    Well it doesn’t hurt and it might save your FF points and extra dollars. It definitely helps if you have a frequent flyer status with the airline. Flights can be overbooked, fellow passengers annoying or there could be a problem with your seat. While these cases are rare, if they are genuine flight attendants might move you.

    Use your connections and status
    If you’re an airline employee, a travel agent or travel writer you might be able to pull some strings. Or you might like to drop you’re flying for a special occasion like a wedding or honeymoon.

    And if you’re at the top of the member pecking order, that is a Gold or Platinum member of an airline, this will help with your requests too.

    Check in early or get in early
    If you’re first in the queue this can help whether you’re making the request on the Internet, by phone, through an agent or at the airport itself. Priority is given both according to your frequent flyer status and the time you requested the upgrade within your status band. Although bronze level members of Qantas have received upgrades to business class on trans Pacific routes! You will have more luck of receiving upgrades outside of peak travel times.

    Visit frequent flyer forums
    The people on the Australian Frequent Flyer Online Community have travelled a lot and may share with you some of the tricks they employ to upgrade. Check the forums for answers or post your own question.

    Book a ticket you can upgrade
    Tickets that are on sale like the Qantas Red e-Deals may not be available for upgrade, it can depend on the destination you are going to and the ticket class. If you plan to make an upgrade make sure you can do so before purchasing.

    Use your FF points
    Frequent flyers can use their points to upgrade as long as allocated seats are available. In some cases you can purchase the points to ensure the upgrade. Each airline has specifics about the how and when of upgrading and you may need to determine if it’s worthwhile on a case-by-case basis.

    If you can, make the upgrade on long flights when you can enjoy the benefits of more comfortable seats, legroom and wonderful services that last just that much longer. The higher your status as a flier will also help you confirm an upgrade in the days before a flight.

    Qantas
    Flight upgrades are available on eligible domestic and international flights on a variety of classes. You can upgrade Qantas or Jetstar domestic flights but not in E, N, O, P, Q or X class (includes some Red e-Deal fares). You can request the upgrade 24 hours to 355 days in advance. If you cancel the upgrade request more than 24 hours before flying you will be refunded the points, although there could be a fee.

    On international flights the request must be from 90 days to 24 hours before departure. You can cancel the request without forfeiting your points. All flight upgrades are subject to capacity controls and availability. Qantas provides tables on its website with the points needed for various sector upgrades and how ticket classes can be upgraded.

    VirginBlue
    Unfortunately Velocity Points can only be used to pay for your flight fare and not for purchasing an upgrade. However flights booked on Flexible Fare and Corporate Plus can be upgraded to Premium Economy using Velocity Points.

    Air New Zealand
    Airpoints Dollars can be used to upgrade on Air New Zealand and some participating Star Alliance carriers. For Air New Zealand ticketed/operated flights standby and confirmed upgrades are available between Economy, Premium Economy and Business Premier.

    Upgrades may be possible on these carriers: Air China, ANA, Asiana, Austrian Airlines, LOT Polish Airlines, Lufthansa, SAS, Shanghai Airways, Singapore Airlines, Swiss International Air Lines, TAP Portugal, Thai Airways, Turkish Airlines and United.

    Check the individual details of each airline or alliance for their upgrade rules. Just remember an upgrade refers to the actual seat and not access to first class lounges or other perks that are a common feature of a first class
    ticket. And you still get points only for the fare you originally booked, not the upgrade.
  • Current Discussion

    NFF

    Re: Virgin to remove bagfree fares from Domestic Routes

    What strong customer feedback ? I don't recall Virgin ever asking me or may be it's because I was stacked down by tons of carry on baggage.

    NFF Today, 03:24 AM Go to last post
    JohnPhelan

    Re: Platinum One experiences?

    I suspect the CL never knew about it. It sounds like the CL had not yet checked in, i.e. no BP had been issued. Otherwise the switch back would never have happened.

    JohnPhelan Today, 03:12 AM Go to last post
    polardabar

    Re: SCs on CX

    I'll check it out, thanks.

    I should also check MH – they might have some good deals, which might get me some decent SCs.

    polardabar Today, 02:45 AM Go to last post
    whatmeworry

    Re: Caltex - QF points instead of fuel discount

    I take the points but I use the receipt, and get a discount on my shop at my local supermarket.

    whatmeworry Today, 02:25 AM Go to last post
    medhead

    Re: Caltex - QF points instead of fuel discount

    I generally take the points if I buy the crappy fuel from woolies. Comparing to the value of the discount is pretty much irrelevant. The points gained from fuel purchases are so few in the overall...

    medhead Today, 02:01 AM Go to last post
    exceladdict

    Re: Caltex - QF points instead of fuel discount

    No Matter what the price of petrol is, the discount stays the same at 4/l...

    Though I suppose relatively it might seem like a bigger proportion of the total cost.

    exceladdict Today, 01:49 AM Go to last post
    medhead

    Re: Butter matters [Danish Lurpak on board]

    Home grown doesn't just mean to grow it.

    home-grown - definition of home-grown in English from the Oxford dictionary

    1. Grown or produced in one’s own garden or country.

    1.1Belonging to...

    medhead Today, 01:42 AM Go to last post
    hgwells01

    Re: Missing bag in Hong Kong

    Well it finally arrived, it was on yesterday's flight from Brissy and took almost another 24 hrs to be delivered to the Hotel, just glad it got here before Monday when we depart on the cruise, not...

    hgwells01 Today, 01:35 AM Go to last post
    Beta4Me

    Re: Suites savers now available

    $80 for stopover. Is 5K worth $80? I would say yes, but YMMV.

    Beta4Me Today, 01:31 AM Go to last post
    JMFK

    Re: Platinum One experiences?

    Nice one, boomy!

    How many flights did you take to rack up the 3600 SC's?

    JMFK Today, 01:20 AM Go to last post
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The Australian Frequent Flyer is a public forum. All posts reflect the personal opinion of the poster. These opinions are not necessarily shared by the Australian Frequent Flyer.


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