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With my latest statement I noticed a little flier that 'advised me to read through the details of some important information.' Unfortunately the scope of that detail was to say ...
  1. #1
    Member odysseus's Avatar
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    Changes to International Travel Insurance and Purchase Cover Insurance

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    With my latest statement I noticed a little flier that 'advised me to read through the details of some important information.' Unfortunately the scope of that detail was to say that there would be changes to International Travel Insurance and Purchase Cover Insurance effective 01 April 2009, but I have to refer to my March statement or go online for the new terms.

    I have looked online, but the only have the current terms, and I also looked here but didn't see any discussion. Does anyone have any idea what the changes will be? Based on the wording, I'd say it's either a degradation or just a re-wording of the existing terms with little effect.


  2. #2
    Moderator serfty's Avatar
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    G'day odysseus, welcome to AFF.

    I noted that myself; but as I came to the conclusion last year that with "Free" insurance policies, you pay for what you get.

    That's why I have a paid annual policy ...

  3. #3
    Established Member MelUser's Avatar
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    Re: Changes to International Travel Insurance and Purchase Cover Insurance

    Webjet have a special at the moment - $299 per year which includes self/spouse and children - international - very good value INHO - I have paid more for an individual policy in the past.

    I think the special ends midnight tomorrow though.

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  5. #4
    Member odysseus's Avatar
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    Re: Changes to International Travel Insurance and Purchase Cover Insurance

    Cheers, thanks Serfty

    I might have to take up a paid option in future, but hadn't heard of any major issues with the Citibank insurance offering so have relied on that a couple of times in the past (though never had to claim).

    Oh well, wait and see...

  6. #5
    Member Jeffrey O'Neill's Avatar
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    Re: Changes to International Travel Insurance and Purchase Cover Insurance

    i've recieved a Citibusiness Gold card today and was going through the travel insurance terms and conditions.

    These T&Cs have been effective since Feb 2007. You can get an online copy at http://www.citibank.com.au/global_do...cc_MCG7933.pdf

    Something I would like to highlight to AFF members is:

    “use of the cardholder’s eligible Gold credit card account”
    means that your overseas travel ticket (but not taxes or
    airport or travel agent charges) was obtained prior to the
    commencement date of your journey by one of the following
    methods:

    cost charged to a cardholder’s eligible Gold credit card
    account; or

    obtained in exchange for the cardholder redeeming their
    frequent flyer points, provided that the redemption occurs
    within one month after the cardholder transferred at least
    10,000 Citibank Reward points to the said Frequent Flyer
    program
    ; or

    obtained by the cardholder under the Citibank Take Flight®
    program.

    Please note that no cover is provided under the International
    Travel Insurance Policy when the overseas travel tickets have
    been fully or partially obtained by redeeming points or rewards
    from schemes other than as outlined above.


    I have been blissfully unaware that some of my trips were not covered, since I had used some QF points to do 1 or both legs of the from / to Australia, but this was not within amonth of doing a transfer to QFF.

    Seems like you need to keep enough Citi rewards points in your balance to make a transfer to the FF program before you book your reward flight.


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    GCS
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    Re: Changes to International Travel Insurance and Purchase Cover Insurance

    The new conditions are here. http://www.citibank.com.au/global_do...Cover_7932.pdf

    It took a while to find them on the Citi website this morning.

  8. #7
    Member Jeffrey O'Neill's Avatar
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    Re: Changes to International Travel Insurance and Purchase Cover Insurance

    the gold card info is at the below - from what i understand if you have already paid for your travel, or will have paid for it before April 1, then the old insurance T&Cs will still apply.

    http://www.citibank.com.au/global_do...Cover_7933.pdf

    “use of the cardholder’s eligible Gold credit card account”
    means that your overseas travel ticket (but not taxes or airport or
    travel agent charges) was obtained prior to the commencement date
    of your journey by one of the following methods:

    · cost charged to a cardholder’s eligible Gold credit card
    account; or

    · as a member of the Citibank Rewards Program, you
    obtained the travel ticket in exchange for the cardholder
    redeeming their frequent flyer points, provided the
    redemption occurs within one month after the cardholder
    transferred at least 15,000 Citibank Reward Points to the
    said frequent flyer program, and those points were accrued
    in the 12 months prior to the transfer;
    or

    (from the above it seems you will need to earn at least 15000 points in the 12 months prior to travel + transfer them to the FF program no more than 1 month prior to booking your travel)

    · obtained by the cardholder under the Citibank Take Flight
    program.

    Please note that no cover is provided under the International Travel
    Insurance Policy when the overseas travel tickets have been fully
    or partially obtained by redeeming points or rewards from schemes
    other than as outlined above.

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  10. #8
    Member ColinP's Avatar
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    Re: Changes to International Travel Insurance and Purchase Cover Insurance

    The relevant clause for those intending to take the $19 p.a. QFF direct sweep option is as follows:

    as a member of the Citibank Qantas Frequent Flyer Rewards
    Program or Citi Miles Rewards program (not applicable to
    Citibank Rewards program members), you obtained the travel
    ticket in exchange for the cardholder redeeming their Qantas
    Frequent Flyer points, or Emirates Skyward Miles, provided that
    within the 6 months prior to the redemptionthecardholder had
    had credited to his/her Qantas Frequent Flyer account
    or
    Skyward Miles account, in accordance with the Citi Qantas
    Frequent Flyer Rewards program or Citi Miles Reward program,
    a minimum of 15,000 points.


    You'll need to average $2,500 per month for the 6 months prior to redemption to have insurance cover. -- One to look out for or you might end up, inadvertently, like Jeffrey O'Neill, blissfully unaware that you have no cover.


  11. #9
    Posting Enthusiast oz_mark's Avatar
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    Re: Changes to International Travel Insurance and Purchase Cover Insurance

    Quote Originally Posted by ColinP View Post
    You'll need to average $2,500 per month for the 6 months prior to redemption to have insurance cover. -- One to look out for or you might end up, inadvertently, like Jeffrey O'Neill, blissfully unaware that you have no cover.
    Less for Emirates as there is a 1.5 points per dollar rate.
    Air: QFF Gold (LTS), MH Enrich (Silver), Velocity Gold
    Hotel: A|Club: Gold, PC Plat, Hyatt GP: Gold, HH: Gold, SPG: Gold
    Car: Avis preferred, Hertz #1 Club Gold

  12. #10
    Member Jeffrey O'Neill's Avatar
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    Re: Changes to International Travel Insurance and Purchase Cover Insurance

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    i had always thought that if i was paying the taxes on my card that i was covered.

    just goes to show how much you really do need to read the fine print and never assume

    damn u citibank and zurich



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